2 Replies Latest reply on Jun 14, 2015 1:14 AM by W.W. Webster

    LR 6.0 standalone hangs on first startup

    W.W. Webster Level 1

      I use LR6 (and previously LR1, 2, 3 and 5) successfully on a desktop.  Today I also installed it on a Macbook Pro.  When I start it up, a message informing me about automatic usage feedback to Adobe appears as a popup, and then the beachball appears and doesn't go away.  I then have no other option but to force-quit LR.

       

      I have amended my account settings to discontinue automatic reporting, but I get the popup (and then the hung application) anyway.  Does anyone have any suggestions to get past this?