On what computer operating system is your Premiere Elements running?
Have you updated 12 to 12.1 using an opened project's Help Menu/Updates? If not, please do that.
In the Elements Organizer 12/12.1, look to the bottom of that workspace to see the following row
On the far left is a Show Hide icon. Is your icon set for Show or Hide. Please click on it to switch between the two to determine if you then see the place at the top left of the Elements Organizer workspace to create Albums.
Make sure that you click on the tiny triangle next to the green +. And, make sure you do not have any opened feature in any columns to the far right of the workspace.
We will be watching for your results.
Yes.. I have 12.1 to be more precise.. I will pursue your suggestion - thanks
Thanks for the follow up information.
The suggestion should work for you. If any problems with it, please let me know and in what way it is not working.