I recently bought an Lightroom Upgrade (6). I already have lightroom 3. Unfortunately the disk failed to load. It got to 99% installation, then the disk ejected. I tried this 3 times. I couldn't find anything in any forums (which took me a good part of a hour to scour). I then contacted 'technical' support after an hour of two people looking at my problem, then being disconnect for the remaining half hour, I gave up. I have wasted the best part of my day on this problem. I am so angry, because I am still non the wiser about my problem. The Adobe website seems to be a maze of unhelpfullness. Thinking of returning the pack back to amazon, although its not their fault. Can anyone help?
I know doesn't address the faulty disk, can you not copy the installer file form the disk to your desktop then run it from there?