1 Reply Latest reply on Jun 14, 2015 3:06 PM by Ian Lyons

    Trouble loading Lightroom 6 upgrade from Disk?

    steves82942018

      I recently bought an Lightroom Upgrade (6). I already have lightroom 3. Unfortunately the disk failed to load. It got to 99% installation, then the disk ejected. I tried this 3 times. I couldn't find anything in any forums (which took me a good part of a hour to scour). I then contacted 'technical' support after an hour of two people looking at my problem, then being disconnect for the remaining half hour, I gave up. I have wasted the best part of my day on this problem. I am so angry, because I am still non the wiser about my problem. The Adobe website seems to be a maze of unhelpfullness. Thinking of returning the pack back to amazon, although its not their fault. Can anyone help?