2 Replies Latest reply on Jun 16, 2015 12:54 AM by santiagor23644167

    Unlock admin console with an order


      I know that if an admin console is locked due to a license added without an official order a new order must be done to unlock it.

      The question is: the new order must be done according to the date the license was added to the console or according to the VIP expiration date?

      For example: if i add a license on 05/05/2015 and my VIP expiration date is  05/24/2016, must i place an eleven months order or a twelve months order?