URL's in distress:
JRun Servlet Error:
Header Length too Large
It doesn't matter what the lead url is,
It doesn't matter if I'm logged in or not,
Every Page related to upgrade/purchase gives me the above error.
I purchased Elements, and Premier Elements,
1) Why is it not available for me to download within my account?
2) ALL the download links are not working, they weren't working when I purchased this a month ago, they weren't working when I wanted to evaluate the product a month before that.
So that makes AT LEAST 2 MONTHS these links haven't worked.
The only logical conclusion is that YOU DON"T OFFER THE DOWNLOAD, so just quit saying you do or remove the links, honestly, it makes adobe look like an idiot that can't make link to file. Doesn't exactly instill confidence in your products, honestly the website LOOKS GORGEOUS and functions like CRAP
I'm a cloud subscriber too, have been, since you started cloud, before that and since dreamweaver was macromedia AND THEIR WEBSITE WORKED
I'm a major FAN, and honestly, I'm so frustrated JUST TRYING TO GET MY PRODUCT that I don't want the damn thing anymore.
Please, can I just get a link to the product I PAID FOR.
This is not Adobe. Rather user to user. The frequency of the Adobe presence in this forum is not defined.
What computer operating system were these products downloaded to?
You can look at the following links to download another set of installation files
In this case, carry out carefully the web site's "Note: Very Important Instructions" to avoid an Access Denied message.
You should be able to download purchased installation files from your Adobe account, order under "My Orders". But, if you cannot, the above links should work for you.
Please let us know the outcome. Also, best work with antivirus and firewalls disabled during the download and install.
Any questions or need clarification, please ask.
Add On...did you obtain your purchased serial numbers for these products when you purchased the products?
Here is yet another link to explore