How do I fix Error! Check Activation???

[Guest]

Attempted to download a free ebook from kaplan nursing e-books.  I created an Adobe ID and downloaded the ADE 4.0.3.  After I download the ebook and try to add it to ADE, I received this error "Error! Check Activation"  It "appears" that everything in my ADE is set up correctly.  I have a Adobe ID and Adobe Help tells me that it recognizes my computer. 

How does one Check Activation?

thanks

[shreya]

Please download the latest ADE 4.0.3.117585

http://www.adobe.com/solutions/ebook/digital-editions/download.html

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

[Guest]

I have tried this several times.  It still does not work.  I have uninstalled and reinstalled the program about 5 times now and have continued to try this.  Nothing is working.

When I go to Erase authoriztion it asks for a Vender Login ID:  I enter my email (my login info) and my password; which I use to log on to adobe accounts.

What is the vendor login ID and password? Where can I find this information?  Is it not my login and password?

I am unable to have access to the Kaplan book for over two weeks now.

Please any help would be appreciated.

Thank you. 

[Guest]

I have not been able download nor see this Kaplan e-book