1 Reply Latest reply on Aug 6, 2015 4:04 AM by lindsayw1118718

    authorising a new computer

    stuartm24150360

      Hi - I have down loaded Adobe DE 3 on to my new apple computer - the message I am getting is "You can only authorise this computer with an Adobe ID that hasn't been previously used to authorise any other computer or mobile devices - Please try again".

       

      We have replaced our computer and want to apply the same Adobe ID etc as previously.  We only have one lap top two iPads and a kobo reader - Is there anyway I can authorise our new computer without having to create a new Adobe ID?

      Thanks in advance

      Karen