Previously I used Lr 6 standalone installed over a previous Lr5 during one month without issue.
I changed my computer to a I5 / 250Gb SSS HD and I installed Lr 6 and I cannot run it => no splash screen displayed
I tried all support recommandation about this issue (https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html):
- solution 1: login / logout from Creative Cloud desktop
- solution 2: rename SLCache / SLCacheOld / SLStore and restart application
I applied, also, the 6.0.1 patch => no success
- Win7 64, freshly installed
- SSD 250Gb Crucial
- 8 Gb DDRAM3
- No Lr catalog present (fresh install)
Who's able to help me? Nobody from adobe is looking this forum???
I'm coming in my huge workload period and I have nothing to work!!! Please, help...
Have you tried launching directly from the executable? Go to:
C:\Program Files\Adobe\Adobe Lightroom
Right-click on lightroom (application) and choose "Run As Administrator"
If the program launches go to the menu:
Help >> Updates
Then update to 6.1
Thank you for the answer.
I tried both without more effect on my issue.
My problem have been solve by Windows 7 SP1 installation.