Some improvements (new cameras, new lenses) and bug fixes are made available to owners of LR6.
Some new features are only available to LR CC owners.
That might have been a good piece of information to give me when I bought my program... I guess next time I have to update my image software I will look else where. I think if is very unfair if ya buy a program and don't get new features, But the CC people do..
That is the nature of the CC model... you pay an ongoing fee and get the new features as they are released. The policy for licensed software has not changed, so if you owned non-CC version of Adobe software before you should have known what to expect.
That might have been a good piece of information to give me when I bought my program...
So you are saying that you should have done more research before purchasing... ?
Adobe made it clear from the outset that this was the case.
They just released this program and in Lightroom 5, product owners received all the same benefits as people who rented via Creative Cloud. If this is how Lightroom users are going to be treated going forward, they should give us refunds and allow us to sign up for Creative Cloud. Disgusting customer treatment and no clear contact information for customer complaints anywhere.
I'd like to also point out that I see absolutely nothing wrong with a company charging more money to provide you with more features.
The United States price of Lightroom 6 is $79 for the upgrade, or $149 if you have to purchase the full version.
Over time, the Lightroom CC $9.99 monthly subscription fee will cost you more than either of the above, so you are paying more for Lightroom CC, and you get more!
Every company does this. What is the problem?
A perpetual license for Lightroom 5 provides no CC benefits.
You can return your purchase if you are within the return period and then sign up for the Cloud.
Please see Return, cancel, or exchange an Adobe order -
I fail to see any disgusting treatment of customers, though I am often not happy with how customers are dealt with when it comes to the Cloud.
They just released this program and in Lightroom 5, product owners received all the same benefits as people who rented via Creative Cloud.
That's not true. Starting with LR5.4, subscription users got access to LR mobile, which was not available to perpetual license users. So the divergence started back then, and it was made very clear from the launch of LRCC/6 that this divergence would likely continue.
I guess we should just feel lucky that we have access to the new Camera and Lens profiles? Thank you for your helpful explanation of how capitalism works.
Thank G-d Apple doesn't do this every time they release a new iOS. Even if this is completely legal it's terrible for customer satisfaction and for people who'd rather own a product than rent a service.
Thank you for the information. That is helpful.
In regards to what Jim said, Lightroom Mobile feels like/is a separate product that I had no need to use. I can see the argument that you're making, but as a user this feels like they held back functionality from a program they just released in order to justify a subscription model.
I am not a gamer, but I believe this is the same argument that is made around DLC (downloadable content) that is released within days or weeks of the physical disk's release.
Ned: Thanks again.
It would seem you expect to only have to had purchased Lightroom 1 and have it always updated for free to the latest version for the rest of your natural life. They should probably do the same for hardware too, correct?
Ned: I take back my prior appreciation. Before the days of "software as service" and subscription models, minor updates to system (.1 releases) were typically not charged for. There's not really anything else to say about this beyond the fact that I assume I'm not the only person who is rightfully displeased by this. Have a good day.
I really liked LR 3 and needed an update. Maybe I should have done more looking. Lesson learned.