I want to order LR6 stand alone. I've been helped earlier, so now I understand how to go about that. I hit a snag though. My account is registered in the USA with a USA billing address.
We have since moved to the Netherlands. When I try to change the details in the account it tells me to call 1-800=585-0774 which I did. Very confusing menu, I must have tried just about all options but in no way did I manage to get through to anybody.
So I tried chat; they gave me a Dutch number. But when I called that I get back into the exact same useless menu which doesn't help.
So I tried chat again and they tell me it can't be done. I have to try and register with a different email address and set up a new account? That sounds ridiculous to me. So I asked them to delete my USA account all together, but they never replied.
So how to change my address from a USA to a The Netherlands Address or alternatively how to delete/wipe my complete USA account so I can open a new account with my regular email.
It's unlikely anyone here in this forum can help you. We are just Lightroom users, not Adobe employees.
You probably need to use Live Chat
Moved from Lightroom Forum..