Why is so hard to trash this unnecessary old membership... and how can I get it done so it doesn't make offers to me that are inconsistent with my current subscription
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option. Be sure to provide complete info regarding the software involved and your system specifications.
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Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )