YES same problem.
After I reinstall Extension Manager CC, I met the same problem.
My scenario is, I update PS CC 2014 to 2015 and keep the original version. EM CC can list PS CC 2015 and CC 2014. But it just list PS CC 2014 after I reinstall EM CC.
I was stupid enough to upgraded my Flash Pro CC 2014 to 2015, and all extensions (nearly 30) just went away. So I have... no, I NEED to install that essentials zxp extensions, or my job will be a hell.
I was struggling with the only solution Adobe provides, the 'ExMan Command Line Tool', a sophisticated trip to the past times. Here's the page, in case you miss:
Extension Manager Help | Working from the command line
I hope you won't have the same fight with the instructions, because are very confusing to me. The say things like:
3. On the command line, enter the executable as follows (including the double quotes):
- Windows: "ExManCmd.exe"
- Mac OS: “./ExManCmd”
WRITE NO QUOTES.
I had to do as step 1 and 2 says, but at the end, the "magical line" would be wrote all segue, as it follows (mac OS, in my case):
/Users/Username/whateverfolder/whateverfolder/MacOS/ExManCmd --install /Users/Username/Desktop/anotherfolder/sync_tools.zxp
Intro & voilà. I wish everybody in every adobe app and every OS will find this useful, despite my english.
(I just discover dragging & drop ExManCmd and the .zxp file to the terminal window does the same job as writing all the location, I am that noob).
great thanks, but some extensions working with CC 2014 won't work with 2015 or with the command line. or whatever...
I just could install a few..
Same problem: some extensions refuses to be installed, but fortunately Adobe crew had just release an update for Extension Manager CC, and it works... almost perfect.
I have to say "almost", because I tried to install that stubborn extensions, and again a dialog box appears and say something about a conflict, databases, etc... and finally: "extension will not install". ("La extensión no se instalará", en mi idioma)
HOWEVER, when I start Flash CC 2015... there it is, all rebel extensions in the command panel.
Anyway, good job Adobe.
Hi , I've tried the ExManCmd and it seems to install the extension, but when I open Flash, it won't appear.
Also runned the command to view all the installed extensions and the result it's empty...
The extension is Frame Caddy and the program Flash CC 2015
Also, why is the menu option "Help/manage Extension" still in Flash CC 2015??
I just bought an addon from a 3rd party too cant even use the command line option as my os dont recognise EXManCmd.exe
This imo,is what a "profit" driven product does
ok got the cmd line to run but im getting a "sharing violation error" the folder is not shared but the drive is.
I need to have my drives shared to work on my project on 2 machines at same time.
the shared violation error could be because you have extension manager open while performing the task
I try use cmd line on my mac but
Failed to install, status = -411!
I am getting Failed to install, status = -411!
I have a totally new laptop, just installed Extension Manager CC and InDesign CC 2015 and Photoshop CC 2015. The command line doesn't work. If I manually install the extension (unzipped) in the proper directory, it appears in the Extensions menu in InDesign, but clicking on it does nothing.
Adobe updated the Creative Cloud Today. I just happened to notice it on the Home page of the Creative Cloud App. When I clicked on the "Whats New?" it mentions the the Extinction manager now works. When I clicked on it an hour later it just directed me to my Creative Cloud home page. I had to go to the Extension Manager and reinstall an extinction to get it to show up in Dreamweaver. I noticed the "be patient we are working on the problem" in the Adobe Exchange was no longer at the top of the page but that is all I have found about the fix.
I fired up my lap top and was able to get this form the ccApp
Version 220.127.116.11 released on 7/7/2015
- Creative Cloud desktop app no longer pops up in the middle of your workflow.
- The Exchange plugin will now correctly install Adobe Add-ons.
- Additional bug fixes have improved overall experience.
Also found this link
I did the recommended update just now, but the Extinction Manager still doesn't recognize that I have Adobe CC products installed. Only "Others" appears in the list of projects.
What am I doing wrong?
Photoshop is now showing up in my extension manager. I am able to install the extensions but, no panel in Photoshop.
How does extension Manager, manage extensions; in other words, where does it install these extensions ? I've been searching various paths including the default Ps plug-in path and my searches come up empty ? I hate that I have stray extensions not organized; since extension manager is useless, might as well remove once I can hopefully sort the remaining mess I have in place.
Dear Mr. Beaver,
I understand that you are having a dam hard time finding the proper directory in which to place your extensions. I wood like to help you.
For Windows, the path is:
C:\Program Files\Adobe\Adobe <PRODUCT NAME> CC 2015\Resources\CEP\extensions
I only use InDesign, so my path is:
C:\Program Files\Adobe\Adobe InDesign CC 2015\Resources\CEP\extensions
P.S., that's a woodchuck, and not a beaver, in your avatar.
The files that exist in my;
C:\Program Files\Adobe\Adobe <PRODUCT NAME> CC 2015\Resources\CEP\extensions
Are only the following three
Ps. The picture I used was that of a Beaver; although the two look, quite identical !
Ooops - I forgot: Photoshop CC 2015 does not support Flash-based Extension. In InDesignm they are still supported and I think the path I gave you may only be valid for Flash Extension. For Photoshop they have to be HTML5 Extensions.
I'm sorry for misleading you.
Where does Extension Manager CC store the extensions to which were installed using Extension Manager CC for only PsCC-2015 ?
Same problem, anyone else fixed the 411 issue? I just want Keyframe Caddy to work, I feel like this update sent me in the past by 10 years.
Mr. Beaver - sorry I can't help you. I only know where InDesign Flash Extensions are kept. Photoshop HTML5 Extensions are a whole different story.
It is not just the end of life for extension manager but many extensions and add ons are not working in the latest upgrade, period. For example, I have paid extensions that stopped working like Double USM and will not install in any manner new or old.
Where does extension manager store the files for the extension that were installed though extension manager ?
I would like to remind everyone that Photoshop no longer supports the old Flash-based Extensions - regardless of how/where you try to install them. In theory, Flash-based Extension support for InDesign was going to be removed in CC 2015, but in fact it wasn't. However, that's only a matter of time...
As for Extension Manager, the latest version from a few days ago fixed nothing for me, and the alleged command line work-around doesn't work, either.
In any case, it is clear that Adobe is trying to force developers to sell their products exclusively on their App Store. Even if someone could find a way to make manual installation work, it is only a matter of time before that is blocked, too.
IT WORKS, thank you very much kind sir
ZXPinstaller not working for me, saying error 411 I tried the EXManCmd.exe but it auto-close up after a few seconds so unable to use it. Not seeing Photoshop in the ext manager app, tried to re-install photoshop.
This is frustrating me.
This is specifically for anyone having issues with Adobe Extension Manager CC and experiencing issues with;
Photoshop CC 2015 and/or having the product list as 'Other' after much research it's come to my attention that Adobe Extension Manager CC is no longer support for programs updated with and for CC 2015. It 'ONLY' supports CC 2014 including Photoshop CC 2014.
For or extensions to be installed for further or future releases of Adobe software it'll need to be done through Creative Cloud. After speaking to a tech support they stated that Adobe Extension Manager isn't being updated for future programs or support any longer and only works with CC 2014 edition.
This may not be a solution but it should help those who are wondering why they don't see programs listed or see them as 'other'
So how can we install extensions through creative cloud ? I have 3 extensions waiting for photoshop, especially for photo retouching, and I don't wanna wait weeks until adobe makes it available to install extensions through creative cloud... Hope it will be fixed soon because none of the tips in the forums worked for me !
You have to wait for the extension developers to bring it out for the new CC environment. Most of them are very aware of it. Some of the older ones just get
trashed however and that is that.
What I was advised by tech support was: to either downgrade back to a previous version of CC in my case being PS CC 2014 or to wait until the developer releases an update to integrate the new extension into CC directly.
What I was also told is Extension Manager CC won't be updated for future support.
How do you downgrade to Photoshop cc 2014 ? All I see in Previous Versions in my creative cloud is "extension manager" (which is up to date but not in the "last versions" area)
And if you downgrade Photoshop and install the extension, can you update photoshop to latest version and the extension will still be installed?
If you can't see the downgrade; It could be because your using the trial version or that you may need to install it manually by obtaining the PS CC 2014 original file. (Not sure if I'm allowed to post links)
Once you've installed PS CC 2014, Creative Cloud will prompt you to update to PS CC 2015 but you don't want that Adobe Update will prompt you to update PS CC 2014 with the latest update including Camera RAW.
After this you can install extensions via the latest version of Extension Manager CC and it should all work. I spent the best part of 9 hours yesterday working all this out.
I had the same problem with the manager and the -411 error code. So started (like you all) digging.
And maybe I can put some light to the problem.
First of all, the -411 error code means that the plug-in you want add to your application can not be found. (Thats why you only see only "Others" in the manager. The manager can also not find any applications to add some plug-ins) If I find the page where the error code is described I post it, but can't find it now either.
What I finally did was erase all Adobe applications and its preferences by uninstalling.
Then I tried to find the Adobe settings to delete, for mac this has 2 places (sorry don't know the PC locations)
location 1 : /Library/Application Support
There you find the Adobe folder. Delete it all.
location 2 : /Users/<user name>/Library/Application Support
Also there you find the Adobe folder. Delete it all.
You might backup the Adobe folders you found before deleting, but to be sure that Adobe does not find these, do this on an USB stick or something and unmount the stick.
Then I started to download the creative cloud application and installed all applications, but not the manager.
Now I manually installed the plug-ins, using the command line, and voila no error codes or what.
I think when you use the open source installer, instead of the command line, it would work too.
Hope this helps a bit
Oh and the plug-ins I have selected on the adobe plug-in page, using the creative cloud connection, where now installed too. So that was solved too
How do you use the command line without extension manager ? I thought we use it by opening the ExManCmd in extension manager program folder?
I found a CC 2014 photoshop copy, installed it, but now I can't use extension manager because of Windows10 (I guess), there's an error message with a missing DLL so I can't open it at all. I tried to manually put the extension in appdata roaming cep extensions folder, but the extension panel which is showing up in photoshop auto closes up after a few seconds and the panel is empty.
Edit : Worked ! I updated to CC 2015 and the extension now works. After 2 days, thanks for those who helped