0 Replies Latest reply on Jun 16, 2015 8:46 PM by heatherc73343565

    trouble entering serial number

    heatherc73343565

      purchased lightroom and installed on computer.  Computer crashed.  Bought new computer and attempted to install lghtroom using CD and serial number.  Lightroom installed but every time I close it and try to reopen it, I have to reenter my serial number. Computer recently performed routine update and restart.  Attempted to reenter serial number but now after I enter serial number, "next" is not highlighted and is not an option to select so I press enter and the adobe registration screen closes and lightroom never opens