4 Replies Latest reply on Dec 23, 2015 3:54 PM by larslarslarslars

    Mac: "Graphics processor acceleration has been disabled due to errors" on one user profile, but works fine on fresh one

    mblsha

      I have a 2013 Mac Pro with D700 GPU. After I just installed Lightroom CC, it worked fine for a while, but then started crashing on start. In that case, adding a fresh user profile and running Lightroom under it helped.

       

      Now with Lightroom CC 2015.1 it can start again on my main profile, but with disabled GPU support. And GPU works just fine on another user profile. What information should I provide to trouble-shoot this issue? Having GPU support is very nice :-)