0 Replies Latest reply on Jun 17, 2015 2:35 AM by joshuabElsevier

    De-authorise iPad

    joshuabElsevier

      Hi,

       

      I am contacting from Elsevier.

       

      I have a customer who is using Adobe Digital Editions to read his previous purchases (E-books). However, he has already authorised 3 things (computer, iPad, etc)

       

      He has since bought a new iPad which he wants to authorise with the same account in order to view the products. Therefore:

       

      a) Does he de-authorise the other iPad to free up one "authorisation"? If so, how is this done?

       

      b) If the item cannot be de-authorised (broken or lost) how can it be de-authorised?

       

      I would appreciate a rapid response please.

       

      Kind regards,

       

      Josh Bayliss