4 Replies Latest reply on Jun 17, 2015 3:13 PM by KoomKoom MM

    "open character animator" greyed out

    KoomKoom MM


      I have just installed AE 2015 (still keeping previous versions...) , and tried to launch character animator - but it is greyed out in the menu, and I am not able to launch it.

      I saw a few discussions in this forum about licensing problems that were solved with sign - in and sign - out.

      I signed out of CC and back in, nothing changed.

      I am not having a license problem - it seems the character animator was not installed at all ?

      I also tried to search my PC for the program itself, with no luck.


      My system:

      PC win 8.1


      Anyone encountered the same problem?