Hello, I've just updated my CC to CC 2015, but I'm experiencing a lot of problems with this. I cant start any of my installed programs (PS, AI, ID, AE, DW, etc). As soon as I try to start the program I get this message.
My computer is running Windows 7 Ultimate 64-bit.
GPU: GeForce GTX 960
CPU: Intel i7 @ 3.60GHz
Also, CC and the programs are all installed on the same harddisk, so I do not believe the problems is there (I had trouble with this earlier with another PC).
I've tried googling the problem, but it seems to only exist on Mac as it is (and this didn't help me either). Other things I've tried is:
- Restarting computer (ofc )
- Logging in and out of CC
- Reinstalling each individual program
- Reinstalling the whole CC-program
None of this seems to fix it, so I'm now wondering if anyone else has got the same problems as I do? Does anyone have any clue why this is happening? If not, do somebody know how I can downgrade to CC 2014, because that worked perfectly.
Without proper crash info we can't even begin to guess. On a hunch I would say that this is the MSVC 2012 Runtimes not being properly installed, so uninstall them from your Programs and Features system control panel and manually install them directly from Microsoft in a suitable version for your system.