How can I get Adobe to remove an old computer from the license used? I upgraded the hardware with same hard drive and OS. Apparently the identify the computer by the hardware.
IF this is Lightroom 5 or earlier ... you don't have to do anything.
If this is Lightroom 6 or Lightroom CC, you have to contact Adobe
Contact Customer Care
I am using LR6. Unfortunately the old pc is not available to sign out since the hardware is replaced. Any other thoughts how to do this?
Just contact customer care as dj notes above. They will take the old machine of the license.
Retrieving data ...