1 Reply Latest reply on Jun 17, 2015 1:20 PM by Pattie-F

    my credit card number has been changed how do I inform Adobe

    gordonw7792288

      My credit cardholder (bank) has changed its affiliation from Visa to Master Card and automatically cancelled my old card and given me a new one with a new account number.How do I inform Adobe accounts about this change.

        • 1. Re: my credit card number has been changed how do I inform Adobe
          Pattie-F Level 7

          Hi Gordon,

           

          Here are some instructions to help you edit your card information:

           

          1. Click here to access your Adobe ID account online, and sign in with your Adobe ID and password.

             

          2.  

            In the navigation pane that appears, click Manage account to open the Manage Account page. You may be prompted to verify your password.

             

          3.  

            Use the tabs at the top of the page to update your plans & products, change your email and contact information, change your password, or update your profile and communication preferences. 

            For example, to change the credit card on your account, choose Plans & Products > Manage Plan > Edit payment details. Make your changes in the pop-up window, and click Save.

             

             

             

            Please see this link for more details: Manage your membership and payments