1 Reply Latest reply on Jun 17, 2015 6:58 PM by Sheena Kaul

    If I cancel a week after my annual contract renewed, am I supposed to get refunded for this month?

    jolimon79

      My contract renewed on June 10th, I just realized it when I logged on. I went to cancel my membership and the cancellation policy says that if you cancel within 30 days, you can get a refund for that time. Yet the sales guy told me thats only on the first month you ever get and that the EULA says something about it, but its so poorly worded that Im not sure. Has anyone received a refund after renewing? I feel like I should be able to get refunded for these past couple of days...