11 Replies Latest reply on May 31, 2017 9:44 AM by oksamurai

    character animator AIF/GL Error

    Reynardine

      When I try to use Character Animator this error pops up.  I"m on Windows 7

      GPU requires an approved NVIDIA graphics card and CUDA 5.0 or later

      Any suggestions?

        • 1. Re: character animator AIF/GL Error
          Pepto-Bismol

          +1 : same problem with Nvidia Geforce GT 555M and Windows 7

           

          No problem with 3D in After Effect

           

          the latest drivers are installed...

          • 2. Re: character animator AIF/GL Error
            johnd49794080

            Same problem as well w/ Nvidia Geforce GT 555M and Windows 7.

            • 3. Re: character animator AIF/GL Error
              CoSA_DaveS Adobe Employee

              If you're already updated your driver to the latest, there's not much else you can do, sorry. We'll try to make it work with more GPUs before we're finished with the "preview" phase of Character Animator.

              • 4. Re: character animator AIF/GL Error
                Jeff Almasol Adobe Employee

                Can you try launching Character Animator immediately after restarting your machine and with no other apps (AE, web browsets, or others that might use the GPU) running to see if that makes any difference? Just checking to see if it's a problem with low vram.

                 

                Thanks.

                • 5. Re: character animator AIF/GL Error
                  johnd49794080 Level 1

                  I've updated my driver and tried launching Character Animator alone and still have the same results..

                  • 6. Re: character animator AIF/GL Error
                    Jeff Almasol Adobe Employee

                    Another thing to try to help us diagnose your GPU configuration is to run the GLview utility (OpenGL Extensions Viewer - Download), taking a screenshot of the Summary page, then clicking the Report task link in the left sidebar, and then copying the Report info (right-side box) for us to examine. Thanks.

                    • 7. Re: character animator AIF/GL Error
                      johnd49794080 Level 1

                      Here's GLview screenshotOpenGL.jpg

                       

                      Hope this is right for report...

                      Report.jpgH

                      Thanks for your help!!

                      John

                      • 8. Re: character animator AIF/GL Error
                        asadb73795724

                        extV.PNG

                        Report:

                        -------------------------------------------

                         

                        Renderer: Intel(R) HD Graphics 3000

                        Vendor: Intel

                        Memory: 1812 MB

                        Version: 3.1.0 - Build 9.17.10.4229

                        Shading language version: 1.40 - Intel Build 9.17.10.4229

                         

                         

                        Max texture size: 8192 x 8192

                        Max vertex texture image units: 16

                        Max texture image units: 16

                        Max geometry texture units: 0

                        Max anisotropic filtering value: 16

                        Max viewport size: 8192 x 8192

                        Max Clip Distances: 6

                        Max samples: 4

                         

                         

                        Extensions: 129

                         

                        GL_3DFX_texture_compression_FXT1

                        GL_ARB_color_buffer_float

                        GL_ARB_compatibility

                        GL_ARB_copy_buffer

                        GL_ARB_depth_buffer_float

                        GL_ARB_depth_clamp

                        GL_ARB_depth_texture

                        GL_ARB_draw_buffers

                        GL_ARB_draw_buffers_blend

                        GL_ARB_draw_elements_base_vertex

                        GL_ARB_draw_instanced

                        GL_ARB_explicit_attrib_location

                        GL_ARB_fragment_coord_conventions

                        GL_ARB_fragment_program

                        GL_ARB_fragment_program_shadow

                        GL_ARB_fragment_shader

                        GL_ARB_framebuffer_object

                        GL_ARB_framebuffer_sRGB

                        GL_ARB_half_float_pixel

                        GL_ARB_half_float_vertex

                        GL_ARB_instanced_arrays

                        GL_ARB_map_buffer_range

                        GL_ARB_multisample

                        GL_ARB_multitexture

                        GL_ARB_occlusion_query

                        GL_ARB_occlusion_query2

                        GL_ARB_pixel_buffer_object

                        GL_ARB_point_parameters

                        GL_ARB_point_sprite

                        GL_ARB_provoking_vertex

                        GL_ARB_sampler_objects

                        GL_ARB_seamless_cube_map

                        GL_ARB_shader_bit_encoding

                        GL_ARB_shader_objects

                        GL_ARB_shading_language_100

                        GL_ARB_shadow

                        GL_ARB_sync

                        GL_ARB_texture_border_clamp

                        GL_ARB_texture_buffer_object_rgb32

                        GL_ARB_texture_compression

                        GL_ARB_texture_compression_rgtc

                        GL_ARB_texture_cube_map

                        GL_ARB_texture_env_add

                        GL_ARB_texture_env_combine

                        GL_ARB_texture_env_crossbar

                        GL_ARB_texture_env_dot3

                        GL_ARB_texture_float

                        GL_ARB_texture_non_power_of_two

                        GL_ARB_texture_query_lod

                        GL_ARB_texture_rectangle

                        GL_ARB_texture_rg

                        GL_ARB_texture_rgb10_a2ui

                        GL_ARB_timer_query

                        GL_ARB_transpose_matrix

                        GL_ARB_uniform_buffer_object

                        GL_ARB_vertex_array_bgra

                        GL_ARB_vertex_array_object

                        GL_ARB_vertex_buffer_object

                        GL_ARB_vertex_program

                        GL_ARB_vertex_shader

                        GL_ARB_vertex_type_2_10_10_10_rev

                        GL_ARB_window_pos

                        GL_ATI_separate_stencil

                        GL_EXT_abgr

                        GL_EXT_bgra

                        GL_EXT_blend_color

                        GL_EXT_blend_equation_separate

                        GL_EXT_blend_func_separate

                        GL_EXT_blend_minmax

                        GL_EXT_blend_subtract

                        GL_EXT_clip_volume_hint

                        GL_EXT_compiled_vertex_array

                        GL_EXT_draw_buffers2

                        GL_EXT_draw_range_elements

                        GL_EXT_fog_coord

                        GL_EXT_framebuffer_blit

                        GL_EXT_framebuffer_multisample

                        GL_EXT_framebuffer_object

                        GL_EXT_gpu_program_parameters

                        GL_EXT_multi_draw_arrays

                        GL_EXT_packed_depth_stencil

                        GL_EXT_packed_float

                        GL_EXT_packed_pixels

                        GL_EXT_rescale_normal

                        GL_EXT_secondary_color

                        GL_EXT_separate_specular_color

                        GL_EXT_shadow_funcs

                        GL_EXT_stencil_two_side

                        GL_EXT_stencil_wrap

                        GL_EXT_texture3D

                        GL_EXT_texture_array

                        GL_EXT_texture_compression_s3tc

                        GL_EXT_texture_edge_clamp

                        GL_EXT_texture_env_add

                        GL_EXT_texture_env_combine

                        GL_EXT_texture_filter_anisotropic

                        GL_EXT_texture_integer

                        GL_EXT_texture_lod_bias

                        GL_EXT_texture_rectangle

                        GL_EXT_texture_shared_exponent

                        GL_EXT_texture_snorm

                        GL_EXT_texture_sRGB

                        GL_EXT_texture_swizzle

                        GL_EXT_transform_feedback

                        GL_IBM_texture_mirrored_repeat

                        GL_INTEL_map_texture

                        GL_INTEL_performance_queries

                        GL_NV_blend_square

                        GL_NV_conditional_render

                        GL_NV_primitive_restart

                        GL_NV_texgen_reflection

                        GL_SGIS_generate_mipmap

                        GL_SGIS_texture_edge_clamp

                        GL_SGIS_texture_lod

                        GL_WIN_swap_hint

                        WGL_ARB_buffer_region

                        WGL_ARB_create_context

                        WGL_ARB_extensions_string

                        WGL_ARB_framebuffer_sRGB

                        WGL_ARB_make_current_read

                        WGL_ARB_multisample

                        WGL_ARB_pbuffer

                        WGL_ARB_pixel_format

                        WGL_ARB_pixel_format_float

                        WGL_EXT_depth_float

                        WGL_EXT_extensions_string

                        WGL_EXT_pixel_format_packed_float

                        WGL_EXT_swap_control

                        WGL_EXT_swap_control_tear

                         

                        Core features

                        v3.0 (100 % - 23/23)

                        v3.1 (100 % - 8/8)

                        v3.2 (70 % - 7/10)

                        v3.3 (70 % - 7/10)

                        v4.0 (21 % - 3/14)

                        v4.1 (0 % - 0/7)

                        v4.2 (0 % - 0/13)

                        v4.3 (0 % - 0/23)

                        v4.4 (0 % - 0/10)

                        v4.5 (0 % - 0/11)

                         

                        OpenGL driver version check (Current: 3.1.0 - Build 9.17.10.4229, Latest known: 9.17.10.4229):

                        Outdated version of display drivers detected

                        According the database, you are might be not using the latest version of display drivers for your video card.

                         

                        No ICD registry entry

                        The current OpenGL driver doesn't expose the SOFTWARE/Microsoft/Windows (NT)/CurrentVersion/OpenGLDrivers registry entry. Unable to detect the driver version, driver revision name and filename.

                         

                        Extension verification:

                        GL_EXT_color_subtable was not found, but has the entry point glColorSubTableEXT

                        GL_EXT_paletted_texture was not found, but has the entry point glColorTableEXT

                        GL_EXT_paletted_texture was not found, but has the entry point glGetColorTableEXT

                        GL_EXT_paletted_texture was not found, but has the entry point glGetColorTableParameterfvEXT

                        GL_EXT_paletted_texture was not found, but has the entry point glGetColorTableParameterivEXT

                        • 10. Re: character animator AIF/GL Error
                          henda19561292

                          I have the same problem, and i;'m trying to setup Glview but it failed,

                          i downloaded character animator 2017

                          what can i  do???

                           

                          Capture.PNG

                          • 11. Re: character animator AIF/GL Error
                            oksamurai Employee Moderator

                            All our known solutions to Open GL errors are here: FAQ: How do I diagnose and resolve an OpenGL-related error?