1 Reply Latest reply on Jun 18, 2015 10:56 AM by ManiacJoe

    CC2015 Lightroom CC2015 and Photoshop CC2015 does not start after update to CC2015.

    hanss71507883

      CC2015 Lightroom CC2015 and Photoshop CC2015 does not start after update to CC2015.

      Eventlog message is that pdapp.exe did crash;

       

      Faulting application name: PDApp.exe, version: 9.0.0.106, time stamp: 0x5577dc11

      Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504ade

      Exception code: 0x40010006

      Fault offset: 0x00014598

      Faulting process id: 0x1874

      Faulting application start time: 0x01d0a9bc03d96523

      Faulting application path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe

      Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll

      Report Id: 42caeac8-15af-11e5-8483-00268313bf6a

      Faulting package full name:

      Faulting package-relative application ID:

       

      I have done the following:

      Remove CC2015 apps and Creative Cloud Center

      Remove all Adobe folders and run the AdobeCreativeCloudCleanerTool

      Removed all the MS Libraties installed by Photoshop and Lightroom.

       

      Any help is appreciated