3 Replies Latest reply on Jun 19, 2015 8:30 AM by Beverley Gray

    How do I get my serial number for CS4 Premium on crashed computer when LWS site doesn't have it?


      I originally purchased, downloaded and installed CS4 Design Premium Creative Suite on my desktop which just crashed.  In order to try and retrieve the serial number, I logged into the recommended LWS site, but it said it did not recognize me as an authorized user of the website.  I have the original email from Adobe that stated, "Thank you for purchasing and registering your copy of Adobe® Creative Suite 4 Design Premium." as a reference.  How do I get my serial numbers so I can reinstall the suite?  Oh, I also have the original install files to use as well.  Please help.