Photoshop CC 2015 - Touch Gestures not working on Surface Pro

[guillermoz16877014]

I just upgraded to Photoshop CC2015 on my Windows Surface Pro 3 (i7 model). Under Preferences>Tools "gestures" is enabled. However when working on my Surface pinch-to-zoom and rotate gestures do absolutely nothing. I also upgraded to CC 2015 on my Mac Book Pro. If I try the same gestures on my laptop's trackpad, pinch-to-zoom, rotate, etc... all work beautifully. How can I get this working on my Surface?

[Trevor.Dennis · Accepted solution]

Could it be to do with GPU Acceleration?  I ask because I can remember another SP3 user who described another issue with CC 2015 that sounded very like GPU acceleration had been disabled.   Preferences > Performance > GPU acceleration.  Make sure it is still turned on, and maybe set to Advanced in the Advanced tab.

Photoshop Help | Touch gestures

http://technomaverick.com/2014/07/08/how-to-enable-touch-friendly-photoshop-on-surface-pro-3/

[guillermoz16877014]

That was it! It took your advice. I went to Preferences>Performance>Graphics Processor Settings and check the box for Use Graphics Processor. After I hit OK and closed the window, all the gesture commands started working. Thank you for the tip!!

[Trevor.Dennis]

Thanks for the feedback.  It obviously helps for when the next person with the same problem 'appens along.

Eee up chuck.  I came over all Yorkshire for a moment there.

[ceejay84]

Hi there! I have the same issue, also with the Surface Pro 3 and Photoshop CC 2015.

My Problem: When I go to the GPU acceleration menu, it is disabled. I cannot check the checkbox. I have all my SP3 updates installed. Gestures do not work.

Does anybody have an idea?

[gautam.ahluwalia]

Thanks Man! That was it.

[benjamins24365608]

Hey there I've been having the same issue on my SP4, although with mine when I try to access the Performance menu the actual menu won't come up and it keeps giving me the message of "An integer between 96 and 8 is required. Closest value inserted." After this pop up comes on, my Photoshop locks up and I have to use my task manager to end the program and try again.

If you have any Ideas I'd really appreciate some help on this one!

[nicholasc97787610]

I have this exact same issue on my Acer switch 3. Did you manage to resolve this?

[jessicao32487134]

Same.

[caitling17210284]

Oh thank goodness I found this. Thank you for that .

[ikzoektim]

I have a macbook w/t 2016 and photoshop cc 2019. GPU is on but I cannot use the trackpad to pinch and zoom etc.

I'm running Mojave but I had the same problems on (high)Sierra.

[caleys58338251]

I had the same problem but this is 2019. I had to go to edit, preferences, tools, and zoom with scroll wheel to get my touch screen to pinch zoom again.

[immortalights]

@caleys58338251,

Thanks for posting your sollution.  That also worked for me.

[wateye]

My surface pro4 has the sam problem

enable the guesture and GPU setting but still no working at all