1 Reply Latest reply on Jun 18, 2015 8:35 PM by kglad

    Can't access settings menu in Creative Cloud app.

    KDLaun

      I recently received an automatic update to CC2015. After it installed, I would see the CC app launch at start up (before the update it came up minimized) with the continuously spinning wheel. I tried several solutions that I found online, including deleting the contents of the OOBE folder. After that, the Creative Cloud app seemed to load and work as is should (I was able to update my applications), and there was no endless spinning wheel.

       

      However, I didn't want it to pop up every time I restart windows. I soon discovered that when I try to open the Settings menu, there is no response. No matter how much I click in the area of the little gear icon, nothing happens. Ideas on how to proceed?

       

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