1 Reply Latest reply on Jun 19, 2015 6:49 AM by gregorvogel

    Licensing error on Character Animator

    felipereezende

      Hello, I test the preview of Character Animator on my MAC and appeared the following error message:

       

       

      "Licensing has failed because an active After Effects CC 2015 installation could not be found. Please reinstall After Effects and launch it to sign into Creative Cloud."

       

       

      Already reinstalled After Effects and the problem persists, what should I do?

       

      Captura de Tela 2015-06-18 às 19.50.02.png