1 Reply Latest reply on Jun 19, 2015 7:33 AM by Todd_Kopriva

    Character Animator (Preview) fails do to After Effects - Any Help?

    Quick-draw Bill

      I get this message every time I open Character Animator and apparently is connected to my After Effects. I have uninstalled and reinstalled After Effects and still get the same outcome can someone explain exactly what is wrong and possible a fix for it. I am dieing to try CA.


      Following Message:

      "Licensing has failed because an active After Effects CC2015 installation could not be found.Please Reinstall After Effects and launch it to sign into Creative Cloud."


      Licensing error.PNG