what you suggested doesnt work, and i am on MAC not windows but i used the CC cleaner tool and reinstalled cc client till when i open PS or AI i see " something went wrong initializing cc libraries " .. message
Could you please share a screenshot of the error message .
Ok i resolved it now, the problem was solved after renaming the core sync folder on mac and reinstalling cc software .
Please let me know the application in which you are receiving this error ?
i was getting this problem on all the applications
the solution is to edit the hosts file and have the following lines in it
that solved it
Thanks for sharing the information.
i'm getting this same issue.
are you able to share where this hosts file is.
I'm guessing you tagged your own answer as correct.
Why do the adobe staff do that?
your answer was not correct.
and it was a poor answer.
if u use mac. use this link to show u how to reach and edit your hosts file
if u are on windows
navigate to the following folder location:
Here you will see the Hosts file. Right-click on it and select Notepad. Make the changes and Save.
But sometimes, even when you are logged on with administrative credentials, you may recieve the following error message:
Access to C:\Windows\System32\drivers\etc\ hosts was denied
Cannot create the C:\Windows\System32\drivers\etc\hosts file. Make sure that the path and file name are correct.
In this case, type Notepad in start search and righ-click on the Notepad result. Selecet Run as administrator. Open the Hosts file, make the necessary changes, and then click Save.
once there copy paste what i wrote before in the pev post, hope this helps.
Thanks for the response.
Unfortunately these changes did not resolve my issue.
I ended up uninstalling the CC app and reinstalling.
so far this has fixed my issue.
Thanks again for the help
Am not sure if you were suffering from the same issue after updating nor i know what is you operating system, but what i provided was the only solution for that issue on Mac as reinstalling the whole cc suite did not solve the issue for me.
OK and here is another solution that also worked for me recently
On Windows, kill the CCLibrary.exe process in Task Manager
On Mac, kill the CCLibrary process in Activity Monitor.
If all I had needed to do was Kill the CCLibrary Process then I think a restart would have fix the problem.
I should state this was not the only problem I was facing.
that said I hope this helps others who are having issues.