1 Reply Latest reply on Jun 19, 2015 7:48 AM by A.T. Romano

    エレメント11 動かない

    nisiyan

      エレメント11で 互換性のないドライバー Intel(R)HD Graphics 4000 3.0.0-Build10.18.10 3345 と表示され タイムラインには表示されるが プレビューウインドウには何も表示されず

        • 1. Re: エレメント11 動かない
          A.T. Romano Level 7

          nisiyan

           

          On what computer operating system is your Premiere Elements 11 running?

           

          1. Make sure that your video card/graphics card driver version is up to date according to the web site of the manufacturer of the card or the manufacturer of the computer.

           

          2. If the driver version is up to date and you are still getting the display error message, then delete the BadDrivers.txt file. Please see the following instructions for deleting the BadDrivers.txt file if you are using a Windows computer.

          ATR Premiere Elements Troubleshooting: PE: BadDrivers.Txt File Locations

           

          Please review, consider, and let us know the outcome. And questions or need clarification, please ask. Based on the details in your reply, we will decide what next if none of the above solved the problem.

           

          Thank you.

           

          ATR