How is the monitor plugged into your computer? Is this a 2nd monitor on the video card, or a device like AJA or Blackmagic? If so, what device?
The 2nd monitor is simple monitor plugged into the video card (Nvidia GTX 760). It is enabled through the video preview preferences (via Mercury Transmit), and working correctly. With the "primary viewer" button turned on, this monitor turns black as soon as I go elsewhere, say a precomp.
I know there's a workaround by enabling a new viewer and locking it onto the 2nd monitor, but I'd rather use the other option if it can work. Unless I misunderstood what to expect from it.
Any resolution to this yet? I am having the same problem as well. All monitors plugged into a GTX 970.
Nope, no one at adobe seems to be listening.
Guys, we get it that this release was not "feature complete" or buggy. The point is, we do not get paid for beta-testing your development. Quite the opposite actually, as reporting bugs and questions take extra time on our side too. In other words, these reports are GIVEN to you despite the fact that we're paying good money to use the software. The LEAST you guys could do is to provide some acknowledgment of the situation being reported.
So with that aside, is the Primary Viewer Button working as it should??
6 months later, I'm still trying to figure this out. Any help would be really appreciated, since this feature is not behaving as described.
I have sent you a PM, please provide the requested details.