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io error

Guest
Jun 19, 2015 Jun 19, 2015

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Checked out book from local library downloaded to Adobe Reader. When attempting to copy book to my Nook, it states "unable to copy" io-error

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correct answers 1 Correct answer

Jun 22, 2015 Jun 22, 2015

Hi Donna,

There are three possibilities :-

Is your ADE 4.0 properly registered to your Adobe ID?

It can sometimes get into a half-registered state.

Enter cmd-shift-D to ADE (ctrl-shift-D if on PC) to remove any old (possible bad) registration.

Restart ADE, and register with your Adobe ID again.

~~~~~~

It's just possible the Nook has coincidentally become full just as you updated.

~~~~~~

Try uninstalling & re-installing. Also refer to this KB doc. http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

...

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Jun 20, 2015 Jun 20, 2015

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Hi Donna,

Please let me know the exact dot version of Adobe Reader installed on your Nook?

Regards,

Aadesh

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Guest
Jun 21, 2015 Jun 21, 2015

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Adobe Digital Editions 4.0

Richard Blankenship

[private information removed by moderator]

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Jun 22, 2015 Jun 22, 2015

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Hi Donna,

There are three possibilities :-

Is your ADE 4.0 properly registered to your Adobe ID?

It can sometimes get into a half-registered state.

Enter cmd-shift-D to ADE (ctrl-shift-D if on PC) to remove any old (possible bad) registration.

Restart ADE, and register with your Adobe ID again.

~~~~~~

It's just possible the Nook has coincidentally become full just as you updated.

~~~~~~

Try uninstalling & re-installing. Also refer to this KB doc. http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html‌

Regards,

Aadesh

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Jun 22, 2015 Jun 22, 2015

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[discussion moved to Adobe Digital Editions forum]

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Guest
Jun 22, 2015 Jun 22, 2015

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Thanks for your input, took it to computer expert today and he solved my problem. My nook was out of memory!

Donna Blankenship

dblank1105@aol.com

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Jun 23, 2015 Jun 23, 2015

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Hey Donna,

That's Great!

I am glad that your issue is resolved finally.

Regards,

Aadesh

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