So I got a new pc wooh.. So I wanted to have my license on my new one obviously. I'm a student so I bought it on a different site than adobe.
I downloaded CC and I didn't even got the chance to put a license code, when it was done I could only download trial versions..
I thought my license was over which would be weird since I bought last year in August or September and it's still June.
I got a code including numbers and letters, I tried it on the adobe website and it did not work because it only allowed numbers.
So I got back to CC again, I clicked on help and it told me you can only put a license code while logging in... Then how do I log out..
I wasted 120 euro actually 40 euro's that's ridiculous why is it so hard to just sync with your old license. I don't even see my old license which is still active when I log in the adobe website.
I'm really annoyed and I just want to fix it. I really need it for school and future work.
Laura, are you sure that you are using the same Adobe Id to sign in that you have used to purchase it.
You may refer:
Yes, I'm very sure. There was a possibility that I may have used my e mail from school but that wasn't the case.
Laura, please share the alpha numeric code in a Private Message so that we can look into it and try to help you with it accordingly.
Meanwhile, here is what you can refer:
Awaiting your response.