0 Replies Latest reply on Jun 19, 2015 12:22 PM by DougC43

    when i launch LR6 (in Windows 7) it hangs; problem event name AppHangB81

    DougC43

      when i launch LR6 (in Windows 7) it hangs; problem event name AppHangB81.  I was using it last night and it worked ok then.  Windows installed some updates this morning, i wonder if that could have caused the problem.  Here are details from the Windows error screen:

      Problem Event Name:    AppHangB1

        Application Name:    lightroom.exe

        Application Version:    6.0.0.10

        Application Timestamp:    5523190c

        Hang Signature:    fd75

        Hang Type:    0

        OS Version:    6.1.7601.2.1.0.256.48

        Locale ID:    4105

        Additional Hang Signature 1:    fd754a3ab31baaadc3b097f6ba66701c

        Additional Hang Signature 2:    da65

        Additional Hang Signature 3:    da65a7b794d37166700564ce61532b85

        Additional Hang Signature 4:    fd75

        Additional Hang Signature 5:    fd754a3ab31baaadc3b097f6ba66701c

        Additional Hang Signature 6:    da65

        Additional Hang Signature 7:    da65a7b794d37166700564ce61532b85