3 Replies Latest reply on Jun 22, 2015 7:48 AM by JimHess

    How to update Elements 11 with 7.4 camera raw to Camera Raw 9.0 or 9.1 in order to edit raw fotos from my new Panasonic Lumix ZS50? [was: Pls Help. I have tried everything.]

    muirdebussy Level 1

      I am completely unable to update my Elements 11 to 9.0 or 9.1 camera raw.

       

      I have Elements 11 with 7.4 camera raw.  I need 9.0 or 9.1 in order to edit raw fotos from my new Panasonic Lumix ZS50. The Adobe websites say that the ZS50 is supported under 9.0.

       

      I first went to About Plug-In/Camera Raw in the Photoshop editor and saw that I didn’t have the needed version. I then went to Updates and received a window that offered me only one choice of raw update: to 7.4.  Nothing beyond 7.4.

       

      So I managed to find an Adobe site download for both CameraRaw 9.1 and DNGConverter 9.1.  I downloaded both of them and installed them and it said they were installed successfully.

       

      When I reopened Elements 11, these downloads were not recognized. Elements still refuses to accept my raw files.

       

      I’ve tried everything and now I’m stuck. What can I do?

       

      Thank you for any help.

       

      Don