0 Replies Latest reply on Jun 20, 2015 4:01 AM by larkinm98485154

    Trying to install updates for Premiere Elements 13 - not working. I am also having trouble downloading media into a new project - get several pages of errors when I access mac photos through the add media option, so try to update and can't do that either.


      I have recently been getting errors when trying to add media to a new video project. I get a huge long list of errors and codes and can't access my photos to add media. I am also trying to update the software, thinking this will help, but I also can't update - getting an error on that as well, and the update fails. Help!