0 Replies Latest reply on Jun 20, 2015 7:23 AM by GCaby

    can't open borrowed ebooks on my laptop anymore - no problems with my cybook!!!

    GCaby

      Hello,
        I've an ebook since about 2 1/2 years (Cybook Odyssey) and, until a few weeks ago no problems.
      But now I can't open any more from library borrowed books on my laptop; download works and whether I click the button to save the book on my laptop or to open it, Adobe says always:

       

                                                     Error!Check Activation


      When I click it the authorization information, I get the message that the computer has already been authorized.
      I have uninstalled the previous version and
      installed the latest now.
      With the previous version came an information that t
      he document would be reviewed and a second information that even a previous download would not be complete and whether I would like to finish this.
      alI the same, whether I click  "cancel" or "ok" - it's doing nothing - I
      only can close the program ....

      Books, which I bought online, I can now - with the latest - version
      open again.

      When I download the books from Library directly to my e-book, I have no problems by the way.
      But the "handling" with the Laptop is much easier for me than with my Wi-Fi e-book ...
      Maybe someone has an idea? I'm using Windows 7


      By the way - sorry for my mistakes. I'm German - and not perfect in english writing.

      If you like - answer in german....

      GCaby