Did I get it right that you have uploaded photos via Lr Web?
In addition could you please send me a LR Desktop diagnostig log - best as a private message with a downloadable dropbox link.
You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button
Hi and thanks for the response!
No - I imported the files into Lightroom on my desktop - created a collection and set that collection to sync. I already had one synced collection on the desktop.
If I view the photos on the web in a browser they are all there.
If I go to Lightroom Mobile, the collections are there but the photos will only download if I manually open each one separately. I want the whole collection to download for offline editing.
Could you also send me a diagnostig log from the Lr Mobile app.
The Lr Mobile app log can be triggered when you open up the settings and long press the to LR Icon a diagnostic log will be generated and attached to your local mail client.