7 Replies Latest reply on Jun 22, 2015 10:33 AM by A.T. Romano

    premiere elements 13 crashes on launch on my imac

    leroyg9822901

      I recently purchased Adobe Premiere Elements 13 for Mac.  I installed it and everything was fine.  Today I tried to use it and it kept crashing shortly after I selected "new project".  I tried reinstalling the application with no success.  This report dosen't mean too much to me so I was hoping another user might be able to assist.  Below is the error report:

       

      Process:     Adobe Premiere Elements [469]
      Path:        /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/Adobe Premiere Elements
      Identifier:  com.adobe.Adobe Premiere Elements-13.0
      Version:     20140903.daily.717136 (13.0)
      Code Type:   X86-64 (Native)

      Parent Process:  launchd [150]

      User ID:     503

       

      Date/Time:   2015-06-21 16:49:29.501 -0500
      OS Version:  Mac OS X 10.8.5 (12F45)

      Report Version:  10

       

      Interval Since Last Report:      11339806 sec
      Crashes Since Last Report:       1245

      Per-App Interval Since Last Report:  6904 sec

      Per-App Crashes Since Last Report:   6

      Anonymous UUID:                  FFAADF6E-6C63-C8F6-6F1A-271FF647F3D5

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Exception Type:  EXC_CRASH (SIGABRT)

      Exception Codes: 0x0000000000000000, 0x0000000000000000

       

      Application Specific Information:

      *** error for object 0x11a3a9118: pointer being freed was not allocated

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libsystem_kernel.dylib   0x0000000109a2a212 __pthread_kill + 10
      1   libsystem_c.dylib        0x00000001098c2b24 pthread_kill + 90
      2   libsystem_c.dylib        0x0000000109906f61 abort + 143
      3   libsystem_c.dylib        0x00000001098da989 free + 392
      4   dyld                     0x00007fff65ca462a dyld::registerDOFs(std::__1::vector<ImageLoader::DOFInfo, std::__1::allocator<ImageLoader::DOFInfo> > const&) + 299
      5   dyld                     0x00007fff65cac06b ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 251
      6   dyld                     0x00007fff65ca1ce4 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 547
      7   dyld                     0x00007fff65ca781a dlopen + 483
      8   libdyld.dylib            0x0000000109871dd8 dlopen + 57
      9   com.apple.CoreFoundation 0x0000000105ff21bb _CFBundleDlfcnLoadFramework + 171
      10  com.apple.CoreFoundation 0x0000000105fbbb67 _CFBundleLoadExecutableAndReturnError + 759
      11  com.apple.CoreFoundation 0x0000000105fbb7f9 CFBundleGetFunctionPointerForName + 57
      12  com.adobe.OLS.framework  0x00000001140727b7 COLSElement::Deserialize(char const*) + 343
      13  com.adobe.OLS.framework  0x000000011406f1bb COLS::Initialize(char const*, char const*, char const*) + 11
      14  com.adobe.OLS.framework  0x00000001140396eb OLS::Initialize() + 715
      15  com.adobe.Frontend.framework 0x000000010559f9c0 FE::Initializer::~Initializer() + 3376
      16  com.adobe.Frontend.framework 0x000000010559ebd1 FE::Initializer::Initializer(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, boost::intrusive_ptr<dvaui::ui::UI_Dialog>&, bool) + 65
      17  com.adobe.Frontend.framework 0x00000001055ffa92 AppMain + 370
      18  com.adobe.Startup.framework  0x000000010576abec Run + 156

      19  com.adobe.Adobe Premiere Elements-13.0    0x000000010000289e 0x100000000 + 10398

      20  com.adobe.Adobe Premiere Elements-13.0    0x00000001000024b4 0x100000000 + 9396

       

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager

      0   libsystem_kernel.dylib   0x0000000109a2ad16 kevent + 10
      1   libdispatch.dylib        0x0000000109844dea _dispatch_mgr_invoke + 883
      2   libdispatch.dylib        0x00000001098449ee _dispatch_mgr_thread + 54

       

      Thread 2:

      0   libsystem_kernel.dylib   0x0000000109a2a0fa __psynch_cvwait + 10
      1   libsystem_c.dylib        0x00000001098c5fb9 _pthread_cond_wait + 869

      2   com.apple.CoreServices.CarbonCore    0x0000000109d73210 TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore    0x0000000109d733e7 TSWaitOnConditionTimedRelative + 132

      4   com.apple.CoreServices.CarbonCore    0x0000000109cd5a98 MPWaitOnQueue + 252

      5   com.adobe.dvacore.framework  0x0000000100147e8b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 171
      6   com.adobe.dvacore.framework  0x000000010014609c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
      7   com.adobe.dvacore.framework  0x00000001001432c9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265

      8   com.adobe.boost_threads.framework    0x000000010005c1be thread_proxy + 158

      9   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      10  libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 3:

      0   libsystem_kernel.dylib   0x0000000109a2a6d6 __workq_kernreturn + 10
      1   libsystem_c.dylib        0x00000001098c3f1c _pthread_workq_return + 25
      2   libsystem_c.dylib        0x00000001098c3ce3 _pthread_wqthread + 412
      3   libsystem_c.dylib        0x00000001098ae191 start_wqthread + 13

       

      Thread 4:

      0   libsystem_kernel.dylib   0x0000000109a2a6d6 __workq_kernreturn + 10
      1   libsystem_c.dylib        0x00000001098c3f1c _pthread_workq_return + 25
      2   libsystem_c.dylib        0x00000001098c3ce3 _pthread_wqthread + 412
      3   libsystem_c.dylib        0x00000001098ae191 start_wqthread + 13

       

      Thread 5:

      0   libsystem_kernel.dylib   0x0000000109a2a386 __semwait_signal + 10
      1   libsystem_c.dylib        0x000000010994b7c8 nanosleep + 163

      2   com.adobe.ScriptLayer.framework    0x0000000113cdf5d8 PSC::DOM::VideoTransitionObject::GetBaseObject() const + 170536

      3   com.adobe.ScriptLayer.framework    0x0000000113ccab1e PSC::DOM::VideoTransitionObject::GetBaseObject() const + 85870

      4   com.adobe.ScriptLayer.framework    0x0000000113cdf175 PSC::DOM::VideoTransitionObject::GetBaseObject() const + 169413

      5   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      6   libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 6:

      0   libsystem_kernel.dylib   0x0000000109a2ad16 kevent + 10

      1   com.adobe.dvatransport.framework    0x0000000101f2ec24 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 228

      2   com.adobe.dvatransport.framework    0x0000000101f2e8c0 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 304

      3   com.adobe.dvatransport.framework    0x0000000101f2e389 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 313

      4   com.adobe.dvatransport.framework    0x0000000101f1f387 SkyConnectionEnv::MainLoop() + 167

      5   com.adobe.dvatransport.framework    0x0000000101f1efb9 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9

      6   com.adobe.boost_threads.framework    0x000000010005c1be thread_proxy + 158

      7   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      8   libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 7:

      0   libsystem_kernel.dylib   0x0000000109a2a0fa __psynch_cvwait + 10
      1   libsystem_c.dylib        0x00000001098c5fb9 _pthread_cond_wait + 869

      2   com.adobe.dvatransport.framework    0x0000000101f2eb15 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 901

      3   com.adobe.dvatransport.framework    0x0000000101f2e389 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 313

      4   com.adobe.dvatransport.framework    0x0000000101f2e23a boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42

      5   com.adobe.dvatransport.framework    0x0000000101f2f243 boost_asio_detail_posix_thread_function + 19

      6   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      7   libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 8:

      0   libsystem_kernel.dylib   0x0000000109a2a0fa __psynch_cvwait + 10
      1   libsystem_c.dylib        0x00000001098c5fb9 _pthread_cond_wait + 869

      2   com.apple.CoreServices.CarbonCore    0x0000000109d73210 TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore    0x0000000109d733e7 TSWaitOnConditionTimedRelative + 132

      4   com.apple.CoreServices.CarbonCore    0x0000000109cd5a98 MPWaitOnQueue + 252

      5   com.adobe.dvacore.framework  0x0000000100147e8b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 171
      6   com.adobe.dvacore.framework  0x000000010014609c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
      7   com.adobe.dvacore.framework  0x00000001001432c9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265

      8   com.adobe.boost_threads.framework    0x000000010005c1be thread_proxy + 158

      9   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      10  libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 9:

      0   libsystem_kernel.dylib   0x0000000109a2a0fa __psynch_cvwait + 10
      1   libsystem_c.dylib        0x00000001098c5fb9 _pthread_cond_wait + 869

      2   com.apple.CoreServices.CarbonCore    0x0000000109d73210 TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore    0x0000000109d733e7 TSWaitOnConditionTimedRelative + 132

      4   com.apple.CoreServices.CarbonCore    0x0000000109cd5a98 MPWaitOnQueue + 252

      5   com.adobe.dvacore.framework  0x0000000100147e8b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 171
      6   com.adobe.dvacore.framework  0x000000010014609c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
      7   com.adobe.dvacore.framework  0x00000001001432c9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265

      8   com.adobe.boost_threads.framework    0x000000010005c1be thread_proxy + 158

      9   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      10  libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 10:

      0   libsystem_kernel.dylib   0x0000000109a2a0fa __psynch_cvwait + 10
      1   libsystem_c.dylib        0x00000001098c5fb9 _pthread_cond_wait + 869

      2   com.apple.CoreServices.CarbonCore    0x0000000109d73210 TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore    0x0000000109d733e7 TSWaitOnConditionTimedRelative + 132

      4   com.apple.CoreServices.CarbonCore    0x0000000109cd5a98 MPWaitOnQueue + 252

      5   com.adobe.dvacore.framework  0x0000000100147e8b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 171
      6   com.adobe.dvacore.framework  0x000000010014609c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
      7   com.adobe.dvacore.framework  0x00000001001432c9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265

      8   com.adobe.boost_threads.framework    0x000000010005c1be thread_proxy + 158

      9   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      10  libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 11:: ace

      0   libsystem_kernel.dylib   0x0000000109a2a0fa __psynch_cvwait + 10
      1   libsystem_c.dylib        0x00000001098c5fb9 _pthread_cond_wait + 869

      2   com.apple.CoreServices.CarbonCore    0x0000000109d73210 TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore    0x0000000109d733e7 TSWaitOnConditionTimedRelative + 132

      4   com.apple.CoreServices.CarbonCore    0x0000000109cd5a98 MPWaitOnQueue + 252

      5   com.adobe.CameraRaw      0x00000001299fb998 0x129701000 + 3123608
      6   com.adobe.CameraRaw      0x00000001299fb613 0x129701000 + 3122707

      7   com.apple.CoreServices.CarbonCore    0x0000000109d4a7e0 PrivateMPEntryPoint + 58

      8   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      9   libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 12:: ace

      0   libsystem_kernel.dylib   0x0000000109a2a0fa __psynch_cvwait + 10
      1   libsystem_c.dylib        0x00000001098c5fb9 _pthread_cond_wait + 869

      2   com.apple.CoreServices.CarbonCore    0x0000000109d73210 TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore    0x0000000109d733e7 TSWaitOnConditionTimedRelative + 132

      4   com.apple.CoreServices.CarbonCore    0x0000000109cd5a98 MPWaitOnQueue + 252

      5   com.adobe.CameraRaw      0x00000001299fb998 0x129701000 + 3123608
      6   com.adobe.CameraRaw      0x00000001299fb613 0x129701000 + 3122707

      7   com.apple.CoreServices.CarbonCore    0x0000000109d4a7e0 PrivateMPEntryPoint + 58

      8   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      9   libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 13:: cr_scratch

      0   libsystem_kernel.dylib   0x0000000109a2a0fa __psynch_cvwait + 10
      1   libsystem_c.dylib        0x00000001098c5fb9 _pthread_cond_wait + 869
      2   com.adobe.CameraRaw      0x0000000129d3264b 0x129701000 + 6493771
      3   com.adobe.CameraRaw      0x0000000129cd22fb 0x129701000 + 6099707
      4   com.adobe.CameraRaw      0x0000000129b13911 0x129701000 + 4270353
      5   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      6   libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 14:

      0   libsystem_kernel.dylib   0x0000000109a2a0fa __psynch_cvwait + 10
      1   libsystem_c.dylib        0x00000001098c5fb9 _pthread_cond_wait + 869

      2   com.apple.CoreServices.CarbonCore    0x0000000109d73210 TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore    0x0000000109d733e7 TSWaitOnConditionTimedRelative + 132

      4   com.apple.CoreServices.CarbonCore    0x0000000109cd5a98 MPWaitOnQueue + 252

      5   com.adobe.dvacore.framework  0x0000000100147e8b dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 171
      6   com.adobe.dvacore.framework  0x000000010014609c dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 172
      7   com.adobe.dvacore.framework  0x00000001001432c9 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 265

      8   com.adobe.boost_threads.framework    0x000000010005c1be thread_proxy + 158

      9   libsystem_c.dylib        0x00000001098c1772 _pthread_start + 327
      10  libsystem_c.dylib        0x00000001098ae1a1 thread_start + 13

       

      Thread 15:

      0   libsystem_kernel.dylib   0x0000000109a2a6d6 __workq_kernreturn + 10
      1   libsystem_c.dylib        0x00000001098c3f1c _pthread_workq_return + 25
      2   libsystem_c.dylib        0x00000001098c3ce3 _pthread_wqthread + 412
      3   libsystem_c.dylib        0x00000001098ae191 start_wqthread + 13

       

      Thread 0 crashed with X86 Thread State (64-bit):

        rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff5fbfe578  rdx: 0x0000000000000000

        rdi: 0x0000000000000c07  rsi: 0x0000000000000006  rbp: 0x00007fff5fbfe5a0  rsp: 0x00007fff5fbfe578

         r8: 0x0000000109982278   r9: 0x0000000000000000  r10: 0x0000000020000000  r11: 0x0000000000000206

        r12: 0x000000011c1da000  r13: 0x000000011a40b000  r14: 0x0000000109983180  r15: 0x0000000000000006

        rip: 0x0000000109a2a212  rfl: 0x0000000000000206  cr2: 0x000000011b4c9000

      Logical CPU: 0

       

      Binary Images:

         0x100000000 -    0x100003ff7 +com.adobe.Adobe Premiere Elements-13.0 (20140903.daily.717136 - 13.0) <D8403A47-8FAB-3496-BB4C-6EEB7903BAED> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/Adobe Premiere Elements
         0x100009000 -    0x100009fff  com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
         0x10000c000 -    0x10000cfff  com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
         0x10000f000 -    0x100012fff +com.adobe.AdobeCrashReporter (7.0 - 7.1.3) <68EAA7D6-B3A5-3765-BB50-E8E64E1B32EF> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReport er
         0x100019000 -    0x100028fff  com.apple.opengl (1.8.10 - 1.8.10) <AD49CF56-B7C1-3598-8610-58532FC41345> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
         0x100031000 -    0x100035ff7 +com.adobe.boost_system.framework (12.0.0 - 12.0.0.0) <4DFBEC89-D1A1-3718-AFB7-0C2CF9286FA2> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
         0x10003e000 -    0x100044ff7 +com.adobe.boost_date_time.framework (12.0.0 - 12.0.0.0) <7135D156-DAA0-35C2-A63A-FD0180189AEE> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
         0x10005b000 -    0x100067fff +com.adobe.boost_threads.framework (12.0.0 - 12.0.0.0) <9297C891-E017-33C3-AA6F-1E650FDAB77C> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
         0x100087000 -    0x1002d8ff7 +com.adobe.dvacore.framework (12.0.0 - 12.0.0.0) <CADD9103-201F-3D17-8DC4-7CC39128C811> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
         0x100518000 -    0x10099cff7 +com.adobe.dvaui.framework (12.0.0 - 12.0.0.0) <90484A95-F614-300E-B8D8-80CEB8F00737> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
         0x100fa6000 -    0x10105efff +com.adobe.dvaworkspace.framework (12.0.0 - 12.0.0.0) <88B74308-1691-34B3-8739-36BA0F9A33FD> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
         0x101177000 -    0x10123dfff +com.adobe.exo.framework (12.0.0 - 12.0.0.0) <94F9813D-CE61-3FD4-8AD4-4B0084E6FD95> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/exo.framework/Versions/A/exo
         0x10139d000 -    0x101465fff +com.adobe.dvaeve.framework (12.0.0 - 12.0.0.0) <9F59A2BB-75D1-386B-B077-C80BCF1CCD19> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/dvaeve.framework/Versions/A/dvaeve
         0x1015db000 -    0x101633fff +com.adobe.dvatemporalxmp.framework (12.0.0 - 12.0.0.0) <8E32F381-58C7-3378-955A-5D64BFCDC840> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/dvatemporalxmp.framework/Versions/A/dvatemporalxmp
         0x10166d000 -    0x1016daff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 21 - 79.154051) <8B7EC38A-5BDE-3469-81AF-E8859B364533> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
         0x10170d000 -    0x101819fff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 76 - 79.154051) <C50D939F-9869-3C7E-9A72-75EC3CBC2350> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
         0x1018ca000 -    0x101bf6ff7 +com.adobe.UIFramework.framework (1.0) <2D4FF5C3-3107-3962-BFBA-CC5C6A95059B> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/UIFramework.framework/Versions/A/UIFramework
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         0x109cc6000 -    0x109fddff7  com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
         0x10a057000 -    0x10a0d8fff  com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
         0x10a12e000 -    0x10a1d4ff7  com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
         0x10a234000 -    0x10a2c1ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
         0x10a306000 -    0x10a365fff  com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
         0x10a38f000 -    0x10a441ff7  com.apple.LaunchServices (539.11 - 539.11) <A86F44E5-F285-3029-A5D1-00CD3C231A08> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
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         0x10a509000 -    0x10a516ff7  com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
         0x10a522000 -    0x10a539fff  com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
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         0x10a5cd000 -    0x10a66bff7  com.apple.ink.framework (10.8.2 - 150) <84B9825C-3822-375F-BE58-A753444FBDE2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
         0x10a69e000 -    0x10b02ea07  com.apple.CoreGraphics (1.600.0 - 340) <4E39B001-BD9B-3A60-A495-C7F908F52C44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
         0x10b136000 -    0x10b1b6ff7  com.apple.ApplicationServices.ATS (341.2 - 341.2) <0EF1BB57-71AA-304D-A455-55CBE0A4983A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
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         0x10c4ee000 -    0x10c792ff7  com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
         0x10c873000 -    0x10c8caff7  com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
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         0x10c949000 -    0x10c950fff  libGFXShared.dylib (8.10.1) <B4AB9480-2CDB-34F8-8D6F-F5A2CFC221B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
         0x10c956000 -    0x10c96dfff  libGL.dylib (8.10.1) <F8BABA3C-7810-3A65-83FC-61945AA50E90> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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         0x10d0ef000 -    0x10d10eff7  com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
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         0x125df1000 -    0x125df4ff7 +libplc4.dylib (1) <B2171252-0631-3ABB-B687-85537665344C> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/libplc4.dylib
         0x125dfa000 -    0x125dfafff  com.apple.AOSMigrate (1.0 - 1) <585B1483-490E-32DD-97DC-B9279E9D3490> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
         0x1260ea000 -    0x12610afff +com.adobe.VXMLPresetReader.framework (8.0.0 - 8.0.0.0) <41C1D8D1-4015-3246-BB66-24F319CA77D4> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/VXMLPresetReader.framework/VXMLPresetReader
         0x126170000 -    0x126186fff +com.adobe.QTParser.framework (7.0.1 - 7.0.1.0) <3BCE738C-DADE-3B0C-954F-2339F4474D83> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/QTParser.framework/Versions/A/QTParser
         0x1273eb000 -    0x127418ff7 +com.adobe.ImporterPSA.framework (7.0.1 - 7.0.1.0) <EA742486-6195-34D5-8FFA-CC0F3B1161E9> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Plug-ins/Common/ImporterPSA.bundle/Contents/MacOS/ImporterPSA
         0x127434000 -    0x1274efff7 +Photoshop Adapter (???) <C387BE4A-43D3-33FC-6B6A-79D38D7DA9EC> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Plug-ins/Common/PSA/Photoshop Adapter.plugin/Contents/MacOS/Photoshop Adapter
         0x127769000 -    0x127777ff7 +libmozglue.dylib (1) <BC341273-FCC0-3CD3-8EDA-D40C0EB3FA05> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/libmozglue.dylib
         0x129701000 -    0x12b8abfff +com.adobe.CameraRaw (8.6 [254] - 8.6.0f254) <19FE5998-A9B3-3CEE-A333-5A8A9E1F031E> /Library/Application Support/Adobe/*/Camera Raw.plugin/Contents/MacOS/Camera Raw
         0x12bbac000 -    0x12bbf0fff +com.adobe.PlayerMediaCore.framework (7.0.1 - 7.0.1.0) <8FEEF632-31FB-3901-9BB2-A2A9C2F4C1B0> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Plug-ins/Common/PlayerMediaCore.bundle/Contents/MacOS/PlayerMediaCo re
         0x12bd83000 -    0x12bdb2ff7 +com.adobe.RendererCPU.framework (7.0.1 - 7.0.1.0) <CC3DE2D3-AE37-3B09-ADFE-89F2ACC495F2> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/RendererCPU.framework/Versions/A/RendererCPU
         0x12be22000 -    0x12be24ff7 +libplds4.dylib (1) <DBA7635C-17D2-3D52-8628-CB6989785F57> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/libplds4.dylib
         0x12be29000 -    0x12be35ff7  com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
         0x12bfa2000 -    0x12bfc7fff +com.adobe.RecorderWebCamQTKit.framework (7.0.1 - 7.0.1.0) <6E0550D4-A138-356D-A4DE-E1A114B82D36> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Plug-ins/Common/RecorderWebCamQTKit.bundle/Contents/MacOS/RecorderW ebCamQTKit
         0x12bfd7000 -    0x12bfdafff  com.apple.AppleSystemInfo (2.0 - 2) <BC221376-361F-3F85-B284-DC251D3BB442> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
         0x12c085000 -    0x12c0bcfff  com.apple.AVCVideoServices (1.0 - 42) <4C56BEA1-7750-30AC-BEE8-121D4C180835> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/AVCVideoServices.framework/Versions/A/AVCVideoServices
         0x12c10b000 -    0x12c124ff7 +com.adobe.QTWriter.framework (7.0.1 - 7.0.1.0) <DFC5B2EB-630C-30FC-B2BE-E26990B4ECCF> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/QTWriter.framework/Versions/A/QTWriter
         0x12c138000 -    0x12c1acfff +com.mainconcept.mc.dec.mp2v (9.6 - 9.6.10.0568) <E942B056-9C1B-A967-3250-EE1A7BB760F5> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/mc_dec_mp2v.framework/Versions/9/mc_dec_mp2v
         0x12c1d8000 -    0x12c1effff +libnssutil3.dylib (1) <16DE116D-454A-34FF-9016-8CD40B94F562> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/libnssutil3.dylib
         0x12c300000 -    0x12c620fef +com.adobe.CodecSupport.framework (7.0.1 - 7.0.1.0) <37F02F65-58C7-3194-A4B0-0A548C4C0B2C> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/CodecSupport.framework/Versions/A/CodecSupport
         0x12c74c000 -    0x12c8a7fef +com.mainconcept.mc.bc.dec.avc (9.6 - 9.6.10.0568) <2A25DE99-3C6F-0B1E-6C98-4B3EF0493817> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/mc_bc_dec_avc.framework/Versions/9/mc_bc_dec_avc
         0x12c8b4000 -    0x12c963fff +com.mainconcept.mc.dec.mp4v (9.6 - 9.6.10.0568) <D6257617-8257-E7A1-56E1-8536F48F68AD> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/mc_dec_mp4v.framework/Versions/9/mc_dec_mp4v
         0x12c96f000 -    0x12c9c5fff +com.adobe.ImporterQuickTime.framework (7.0.1 - 7.0.1.0) <745828EC-C20B-31DC-AFFF-86419664A6DE> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Plug-ins/Common/ImporterQuickTime.bundle/Contents/MacOS/ImporterQui ckTime
         0x12c9d9000 -    0x12ca82fff +com.adobe.IPPMPEGDecoder.framework (7.0.1 - 7.0.1.0) <CE6DB74F-9729-3D16-A916-1868E1B20450> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/IPPMPEGDecoder.framework/Versions/A/IPPMPEGDecoder
         0x12ccbd000 -    0x12ccf6fff +com.adobe.pip (7.2..3474) <27EB53D9-F099-3D9F-B730-F422B5CE103A> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/AdobePIP.framework/AdobePIP
         0x12d000000 -    0x12d105fef +com.yourcompany.ems (1.0 - 1) <C85DA50A-4DAE-B6C8-D139-DB49937730C9> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/ems.framework/ems
         0x12d1b5000 -    0x12d2edfff +com.adobe.ols.library (4.0 - 4.0) <3437A4DA-3D3F-35BE-9F25-C2B38FAE4FAE> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/Frameworks/AdobeOLS.framework/AdobeOLS
         0x12d36a000 -    0x12d453fff +libnss3.dylib (1) <DC5C6C32-F3CC-39E2-866E-A78A3CDC3138> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/libnss3.dylib
         0x12d472000 -    0x12d49dff7 +libnspr4.dylib (1) <A0EAAD83-3525-3B7E-9590-3727BEEBD309> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/libnspr4.dylib
         0x12d4ae000 -    0x12d4cafff +libsmime3.dylib (1) <D6DCEB02-13CE-3D70-99BE-E1DC41BFE57B> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/libsmime3.dylib
         0x12d4d9000 -    0x12d50cff7 +libssl3.dylib (1) <BBFD1B6F-1A01-3121-800B-9BCEDB4F7C0A> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/libssl3.dylib
         0x12d51a000 -    0x12d5e4fff +libmozsqlite3.dylib (1) <EF4836C7-8EE1-3604-8333-78AB1D68B206> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/libmozsqlite3.dylib
         0x12d5f1000 -    0x12d8b5fff  com.apple.AddressBook.framework (7.1 - 1170) <A850809B-B087-3366-9FA0-1518C20831D3> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
         0x12db06000 -    0x12db3afff  com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
         0x12db66000 -    0x12db6dfff  com.apple.phonenumbers (1.1 - 47) <E6A01FEF-9C6D-3C18-B378-63F4134756E6> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
         0x12db73000 -    0x12dbadfff  com.apple.framework.internetaccounts (2.1 - 210) <546769AA-C561-3C17-8E8E-4E65A700E2F1> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/InternetAccounts
         0x12dbe2000 -    0x12de3dff7  com.apple.QuartzComposer (5.1 - 287.1) <D1DD68D1-05D5-3037-ABB6-BF6EB183C155> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
         0x12df9c000 -    0x12e04fff7  com.apple.PDFKit (2.8.5 - 2.8.5) <EAAED40E-7B2C-3312-826E-26A9DEDBF0FC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
         0x12e0c1000 -    0x12e0edfff  com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
         0x12e11d000 -    0x12e3ccfff  com.apple.imageKit (2.2 - 673) <5F0504DA-7CE9-3D97-B2B5-3C5839AEBF1F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
         0x12e605000 -    0x12e703fff  com.apple.QuickLookUIFramework (4.0 - 555.5) <EE02B332-20F3-3226-A022-D71B808E1CC4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
         0x12e7b8000 -    0x12ea53ff7  com.apple.JavaScriptCore (8536 - 8536.30) <FE3C5ADD-43D3-33C9-9150-8DCEFDA218E2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
         0x12eaff000 -    0x12eb93ff7  com.apple.CorePDF (2.2 - 2.2) <F17D7D37-4190-38E2-9F43-DD4F87792390> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
         0x12ebe5000 -    0x12ec41fff  com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
         0x12ec7a000 -    0x12ec85ff7  com.apple.DisplayServicesFW (2.7.2 - 357) <EC87A00D-FE9C-3CFE-A98C-063C3D23085A> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
         0x12ec90000 -    0x12ece9ff7  com.apple.ImageCaptureCore (5.0.4 - 5.0.4) <84F003C2-5758-3D0A-8644-F3A0BA4F22FC> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
         0x12ed2b000 -    0x12ed46ff7  com.apple.frameworks.preferencepanes (15.1 - 15.1) <8A3CDC5B-9FA5-32EB-A066-F19874193B92> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
         0x12ed5f000 -    0x12efe0fff  com.apple.AOSKit (1.051 - 152.4) <01C09924-2603-3C1E-97F7-9484CBA35BC9> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
         0x12f008000 -    0x12f078fff  com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
         0x12f0c9000 -    0x12f0d4ff7  com.apple.aps.framework (3.0 - 3.0) <DEF85257-2D1C-3524-88F8-CF70980726AE> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
         0x12f761000 -    0x131b73ff7 +XUL (1) <B97D664C-9754-387A-A8D8-5481AA6A0C12> /Applications/Adobe Premiere Elements 13/*/Adobe Premiere Elements.app/Contents/MacOS/XUL
      0x7fff65c9d000 - 0x7fff65cd193f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld

       

      External Modification Summary:

        Calls made by other processes targeting this process:

      task_for_pid: 2
      thread_create: 0
      thread_set_state: 0

        Calls made by this process:

      task_for_pid: 0
      thread_create: 0
      thread_set_state: 0

        Calls made by all processes on this machine:

      task_for_pid: 345
      thread_create: 0
      thread_set_state: 0

       

      VM Region Summary:

      ReadOnly portion of Libraries: Total=508.9M resident=318.3M(63%) swapped_out_or_unallocated=190.6M(37%)

      Writable regions: Total=237.9M written=81.1M(34%) resident=102.4M(43%) swapped_out=0K(0%) unallocated=135.5M(57%)

       

      REGION TYPE                  VIRTUAL
      ===========                  =======
      ATS (font support)             32.0M
      ATS (font support) (reserved)     8K    reserved VM address space (unallocated)
      CG backing stores               984K
      CG image                        188K
      CG shared images               1184K
      CoreServices                   1652K
      IOKit                          4096K
      MALLOC                        108.8M
      MALLOC guard page                48K
      MALLOC_LARGE (reserved)        23.8M    reserved VM address space (unallocated)
      Memory tag=242                   12K
      Memory tag=243                    4K
      OpenGL GLSL                    1808K
      OpenGL GLSL (reserved)          128K    reserved VM address space (unallocated)
      STACK GUARD                    56.1M
      Stack                          15.6M
      VM_ALLOCATE                    30.0M
      __DATA                         49.2M
      __IMAGE                         528K
      __LINKEDIT                    116.9M
      __TEXT                        392.2M
      __UNICODE                       544K
      mapped file                    34.4M
      shared memory                   308K
      ===========                  =======
      TOTAL                         870.2M
      TOTAL, minus reserved VM space846.2M

       

      Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.59f2

      Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB

      Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3037332E4130304C4620

      Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3037332E4130304C4620

      Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3037332E4130304C4620

      Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3037332E4130304C4620

      AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.72.0-P2P

      Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports

      Network Service: Wi-Fi, AirPort, en1

      Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB

      Serial ATA Device: OPTIARC DVD RW AD-5680H

      USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

      USB Device: Video Capture, 0x0fd9, 0x0033, 0xfa140000 / 5

      USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4

      USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

      USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7

      USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

      USB Device: Transcend, 0x8564, 0x4000, 0xfd130000 / 5

      USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4

      USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

      FireWire Device: FA GoFlex Desk, Seagate, 800mbit_speed

      FireWire Device: GoFlex Desk Mac, Seagate, 800mbit_speed

        • 1. Re: premiere elements 13 crashes on launch on my imac
          A.T. Romano Level 7

          leroyg

           

          It is highly unlikely that a Premiere Elements user will come along in this forum and benefit from the extensive list of read outs that you present for your Premiere Elements 13 Mac crash issue. The frequency of the Adobe presence in this forum is undefined in this essentially user to user forum. Not impossible to see a response from Adobe Staff on a 13 issue here, but cannot say for sure when if at all.

           

          Have you attempted to contact Adobe via its online Chat support?

          Contact Customer Care

           

          I am strictly an Elements Windows user so your extensive list of readouts are not meaningful to me. However, I would offer some common ground between Premiere Elements Windows and Mac questions....

           

          Your Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB....

          Is your video card/graphics card up to date according to the web site of the manufacturer of the card? Have you attempted to adjust the card settings?

           

          When you did the uninstall reinstall, did you use a free cleaner in between?

          CCleaner - Download

           

          Can you open any new project without it crashing when all you do is hit "New Project"? Can you open any of the projects that you saved closed before the crashes started happening? What type of source media and projects have you been doing?

           

          We will be watching for your progress when your schedule permits.

           

          Thank you.

           

          ATR

          • 2. Re: premiere elements 13 crashes on launch on my imac
            PRE_help Adobe Employee

            Hi,

            Could you send the console trace of a PRE13 launch to prehelp@adobe.com? Launch console and launch Premiere Elements 13. Record the traces to a text file. Send the file to us. Let us know if you need our help in doing this.

             

            You can also try clearing the preferences folder at ~/Library/Application Support/Adobe/Premiere Elements /13.0 (the complete folder can be deleted. it will be recreated on next launch) and then launch Premiere Elements 13. Please do this after collecting the traces so we know where the problem shows up.

             

            Regards,
            Premiere Elements Engineering team

            • 3. Re: premiere elements 13 crashes on launch on my imac
              leroyg9822901 Level 1

              Thanks so much for your assistance.  I did not know about the Console and its ability to log errors.  I did as you instructed and received the following error upon attempting to launch Premiere Elements 13:

               

              6/22/15 8:06:01.920 AM Console[422]:  Marker - Jun 22, 2015 8:06:01 AM

              6/22/15 8:06:22.135 AM Adobe Premiere Elements[567]: Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio:  dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio, 262): no suitable image found.  Did find:

                   /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper

              6/22/15 8:06:22.136 AM Adobe Premiere Elements[567]: Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x11333a3a0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)

               

               

              After some Google searching I found that this appears to be a common problem.  I then again checked system updates and found a Pro Apps codec update.  I have Final Cut Pro, Motion, etc on this machine so I did the update.  I then tried to launch Premiere Elements and it launched fine.  I did this twice, then edited and exported some video.  It still generates those two errors but runs fine so I guess my issue is solved.

               

              Thanks Again

              LeRoy Gunderrson

              • 4. Re: premiere elements 13 crashes on launch on my imac
                leroyg9822901 Level 1

                After following the suggestions of the support personnel, I was able to determine the problem seemed to be a corrupt or outdated codec.  Once they were updated, Elements worked just fine.  At least so far.

                • 5. Re: premiere elements 13 crashes on launch on my imac
                  A.T. Romano Level 7

                  leroyg

                   

                  Great job by you and PRE_help resolving your Premiere Elements Mac issue.

                   

                  You wrote

                  I was able to determine the problem seemed to be a corrupt or outdated codec

                  If your time permits, could you detail which codec and where found on your Mac computer.

                  Did you have the latest version of QuickTime installed on your computer all the time from start to finish to troubleshooting and were you running the programs as administrator?

                   

                  Best wishes

                   

                  ATR

                  • 6. Re: premiere elements 13 crashes on launch on my imac
                    leroyg9822901 Level 1

                    I will try.

                     

                    The update contained several updates for ProApps.  One of which was DVCPRO HD.  I think this might have been the culprit because after installing the ProApps update, Premiere Elements started working again.

                     

                    I try to always keep my system up to date and with the latest versions available.  The only thing I haven't done is update to Yosemite

                     

                    Yes I was running as Administrator with full rights.

                     

                    Thanks for your assistance.

                    • 7. Re: premiere elements 13 crashes on launch on my imac
                      A.T. Romano Level 7

                      leroyg

                       

                      Thanks, information appreciated.

                       

                      Best wishes

                       

                      ATR