7 Replies Latest reply on Jun 24, 2015 3:55 AM by Peter Spier

    indesign does not restart after first use and closure ...

    claus2015

      hello everybody

       

      we have indesign 5.5 and it starts sometimes, sometimes not.

       

      we followed this instructions Verwenden des CC Cleaner Tools, um Installationsprobleme zu beheben | CC, CS3-CS6

       

      (deinstallation, adobe cc cleaner tool, reinstallation)

       

      but still the same problem. after one start indesign does not want to start anymore.

       

      we could not check if the process was successful because we could not find the file adobe creative file tool.log.

       

      thank you for prompt help.

      greets claus