7 Replies Latest reply on Jun 24, 2015 1:28 AM by neeeilhoman

    Crash when open ID CC 2015 after install the update at 17 Jun 2015

    Tony YW Lam Level 1

      After updated the latest version that launched from Adobe Creative Cloud on 16 June 2015, a crash while open InDesign CC 2015 is occurred, the error message:


      "Error: Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign."

      Screen Shot 2015-06-22 at 9.06.16 pm.png

      What can I do to fix it, please advice, thank you.

      Tony Lam from HK