1 Reply Latest reply on Jun 22, 2015 6:04 PM by Rajashree Bhattacharya

    Error DW051

    marianaf11153402

      Hi everybody!

      I had download the cloud and a lot of programs last week and it worked ok.

      But saturday I had to download the cloud again and the programs weren't working anymore, So,since that day I'm trying to download the programs again (I unistalled then) but everytime appears this error

       

      Exit Code: 15

      Please see specific errors below for troubleshooting. For example, ERROR: DW051 ...

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 2 error(s)

       

       

       

      ERROR: DW051: Dependency of session payload {DBFD0312-6E55-1014-8952-E78D43BC0147} InDesign Adobe ID CC2015 AppBase 11.0 has changed.

       

      ERROR: Media DB Error : 12

       

      -------------------------------------------------------------------------------------

       

      I don't know what to do anymore. I installed CCleaner to clean the system but didn't make any difference.

      I hope someone can help me