Pragya, This is where I downloaded Java from originally. I tried again, just in case, but I'm still getting the same repeated message. Any other thoughts? thank you!
CS5.x is not compatible with Yosemite, it may work, but if it does not you are alone as OS X 10.10 is not an officially supported platform. You might consider an Upgrade to CC 2015 which works best with 10.10.
I have the exact problem you do. Running El Capitan and trying to open CS5.5 documents. I have tried everything here, but still get the same message that the Java is not installed, even though it is.
Very frustrating. I am not going to the cloud so guess I am out of luck!!!!
You're running a version of InDesign which is no longer supported. You're running an operating system that isn't supported for the InDesign version you're running.
CS5.5 has as its system requirements
- Mac OS X v10.5.8 or v10.6
CS5.5 came out in 2011.
El Capitan (macOS 10.11) came out in 2015.
You can either:
(1) upgrade to the Creative Cloud
(2) roll back to an earlier OS if that's possible
(3) buy an old Mac with a supported OS and run your software there.
Thanks for your quick reply. That is helpful.
what is your exact version of OS X 10.11 ?
Recently I had to install CS3 through CS 5.5 on OS X 10.11.6. And of course also the legacy Java SE 6 runtime. Got the same message as Ellen is showing in reply #6. For me it worked. I clicked "More Info…" and was able to install the legacy Java version from there.
Before starting CS 5.5 I did an update to version 7.5.3.
Adobe InDesign CS5.5 7.5.3 update for Macintosh - All Languages | 28.1MB | 5/2/2012