5 Replies Latest reply on Jun 23, 2015 5:47 AM by Mrinmay Majhi

    I just purchased Lightroom 6 for my Mac. I installed it and when I bring it up, it automatically "quits unexpectedly." I'm so frustrated! Please please please help!

    jordans65316523

      I just purchased Lightroom 6 for my Mac. I installed it and when I bring it up, it automatically "quits unexpectedly." I'm so frustrated! Please please please help!

        • 2. Re: I just purchased Lightroom 6 for my Mac. I installed it and when I bring it up, it automatically "quits unexpectedly." I'm so frustrated! Please please please help!
          jordans65316523 Level 1

          Thank you so much for replying! I think this is the error log?

          Process:               PDApp [1811]

          Path:                  /Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDApp

          Identifier:            com.adobe.PDApp

          Version:               8.0.0.160 (8.0.0.160)

          Code Type:             X86 (Native)

          Parent Process:        ??? [1]

          Responsible:           PDApp [1811]

          User ID:               501

           

           

          Date/Time:             2015-06-22 22:02:01.824 -0500

          OS Version:            Mac OS X 10.10 (14A389)

          Report Version:        11

          Anonymous UUID:        8789C1FD-AA26-A0CC-E0BC-CBEC77666A2A

           

           

          Sleep/Wake UUID:       929FA526-6EEE-4392-953C-8132C7C4100F

           

           

          Time Awake Since Boot: 10000 seconds

          Time Since Wake:       2300 seconds

           

           

          Crashed Thread:        0  Dispatch queue: com.apple.main-thread

           

           

          Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

          Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000004

           

           

          VM Regions Near 0x4:

          -->

              __TEXT                 0000000000001000-00000000000a3000 [  648K] r-x/rwx SM=COW  /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp

           

           

          Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

          0   adobe_oobelib.dylib           0x108599a6 Adobe_OOBELib_SetCallerID + 750935

          1   adobe_oobelib.dylib           0x107f91c0 Adobe_OOBELib_SetCallerID + 355697

          2   P7Native.dylib                 0x1070da45 0x10662000 + 703045

          3   P7Native.dylib                 0x106653d6 0x10662000 + 13270

          4   P7Native.dylib                 0x1066524d 0x10662000 + 12877

          5   P7Native.dylib                 0x106635e8 processMessage + 120

          6   com.adobe.PDApp               0x000103dc 0x1000 + 62428

          7   com.adobe.PDApp               0x00003238 0x1000 + 8760

          8   com.adobe.PDApp               0x00003075 0x1000 + 8309

          9   com.adobe.PDApp               0x000087f2 0x1000 + 30706

          10  com.adobe.ape                 0x05d27757 APEStreamWrite + 83079

          11  com.adobe.ape                 0x05d2e4cd APEStreamWrite + 111101

          12  com.adobe.ape                 0x05d308cd APEStreamWrite + 120317

          13  com.adobe.ape.engine           0x073872fe SWFLPlayer_Initialize + 350

          14  com.adobe.ape.engine           0x06fe4ea5 APXGetHostAPI + 1009397

          15  ???                           0x0958828f 0 + 156795535

          16  ???                           0x10068e2c 0 + 268865068

          17  ???                           0x100696e3 0 + 268867299

          18  ???                           0x10069a7d 0 + 268868221

          19  ???                           0x10069050 0 + 268865616

          20  ???                           0x101442ae 0 + 269763246

          21  ???                           0x0fb9f5b9 0 + 263845305

          22  ???                           0x0fb9f73d 0 + 263845693

          23  ???                           0x12dccf14 0 + 316460820

          24  com.adobe.ape.engine           0x076c0496 SWFLPlayer_Initialize + 3379958

          25  com.adobe.ape.engine           0x076c2585 SWFLPlayer_Initialize + 3388389

          26  com.adobe.ape.engine           0x076c2e00 SWFLPlayer_Initialize + 3390560

          27  ???                           0x12dcff0a 0 + 316473098

          28  com.adobe.ape.engine           0x076c2cbf SWFLPlayer_Initialize + 3390239

          29  ???                           0x0ed06efc 0 + 248540924

          30  com.adobe.ape.engine           0x076c0496 SWFLPlayer_Initialize + 3379958

          31  com.adobe.ape.engine           0x076c184b SWFLPlayer_Initialize + 3385003

          32  com.adobe.ape.engine           0x0761941f SWFLPlayer_Initialize + 2695807

          33  ???                           0x0ed070c8 0 + 248541384

          34  ???                           0x0ed0752f 0 + 248542511

          35  ???                           0x0ed07678 0 + 248542840

          36  ???                           0x0ed07897 0 + 248543383

          37  ???                           0x10068fb8 0 + 268865464

          38  ???                           0x12dd0ed0 0 + 316477136

          39  com.adobe.ape.engine           0x076c2cbf SWFLPlayer_Initialize + 3390239

          40  ???                           0x0ed06efc 0 + 248540924

          41  com.adobe.ape.engine           0x076c0496 SWFLPlayer_Initialize + 3379958

          42  com.adobe.ape.engine           0x076c184b SWFLPlayer_Initialize + 3385003

          43  com.adobe.ape.engine           0x0761941f SWFLPlayer_Initialize + 2695807

          44  ???                           0x0ed070c8 0 + 248541384

          45  ???                           0x0ed0752f 0 + 248542511

          46  ???                           0x0ed07678 0 + 248542840

          47  ???                           0x0ed07897 0 + 248543383

          48  ???                           0x10068fb8 0 + 268865464

          49  ???                           0x1681591c 0 + 377575708

          50  com.adobe.ape.engine           0x076c2cbf SWFLPlayer_Initialize + 3390239

          51  ???                           0x0ed06efc 0 + 248540924

          52  com.adobe.ape.engine           0x076c0496 SWFLPlayer_Initialize + 3379958

          53  com.adobe.ape.engine           0x076c184b SWFLPlayer_Initialize + 3385003

          54  com.adobe.ape.engine           0x0761941f SWFLPlayer_Initialize + 2695807

          55  ???                           0x0ed070c8 0 + 248541384

          56  ???                           0x0ed0752f 0 + 248542511

          57  ???                           0x0ed07678 0 + 248542840

          58  ???                           0x0ed07897 0 + 248543383

          59  ???                           0x10068fb8 0 + 268865464

          60  ???                           0x12ee66a4 0 + 317613732

          61  ???                           0x0f9fa992 0 + 262121874

          62  ???                           0x0f9fac54 0 + 262122580

          63  ???                           0x12ee6fa4 0 + 317616036

          64  com.adobe.ape.engine           0x06fd6b86 APXGetHostAPI + 951254

          65  com.adobe.ape.engine           0x06fd086d APXGetHostAPI + 925885

          66  com.adobe.ape.engine           0x06fd9e3d APXGetHostAPI + 964237

          67  com.adobe.ape.engine           0x07181dd1 APXGetHostAPI + 2700833

          68  ???                           0x0958f331 0 + 156824369

          69  ???                           0x0ab90a30 0 + 179898928

          70  ???                           0x0f9fb2e3 0 + 262124259

          71  ???                           0x0f9fb3ad 0 + 262124461

          72  ???                           0x0f9fb485 0 + 262124677

          73  ???                           0x12ee702c 0 + 317616172

          74  ???                           0x100649b7 0 + 268847543

          75  ???                           0x1006960c 0 + 268867084

          76  ???                           0x10066354 0 + 268854100

          77  ???                           0x0ed06efc 0 + 248540924

          78  com.adobe.ape.engine           0x076c0496 SWFLPlayer_Initialize + 3379958

          79  com.adobe.ape.engine           0x076c184b SWFLPlayer_Initialize + 3385003

          80  com.adobe.ape.engine           0x0761941f SWFLPlayer_Initialize + 2695807

          81  ???                           0x0ed070c8 0 + 248541384

          82  ???                           0x0ed0752f 0 + 248542511

          83  ???                           0x0ed07678 0 + 248542840

          84  ???                           0x0ed07897 0 + 248543383

          85  ???                           0x0fc4b3b7 0 + 264549303

          86  ???                           0x10066654 0 + 268854868

          87  com.adobe.ape.engine           0x076c1964 SWFLPlayer_Initialize + 3385284

          88  com.adobe.ape.engine           0x0761941f SWFLPlayer_Initialize + 2695807

          89  ???                           0x0ed73796 0 + 248985494

          90  ???                           0x0ed71cc0 0 + 248978624

          91  com.adobe.ape.engine           0x06fd6b86 APXGetHostAPI + 951254

          92  com.adobe.ape.engine           0x06fd0426 APXGetHostAPI + 924790

          93  com.adobe.ape.engine           0x06fd4840 APXGetHostAPI + 942224

          94  com.adobe.ape.engine           0x06fdc40e APXGetHostAPI + 973918

          95  com.adobe.ape.engine           0x0740ade3 SWFLPlayer_Initialize + 539715

          96  com.adobe.ape.engine           0x07181f9a APXGetHostAPI + 2701290

          97  ???                           0x0958e853 0 + 156821587

          98  ???                           0x0958e4f0 0 + 156820720

          99  com.adobe.ape.engine           0x0740affe SWFLPlayer_Initialize + 540254

          100 com.adobe.ape.engine           0x0709e974 APXGetHostAPI + 1769924

          101 com.adobe.ape.engine           0x0709ea92 APXGetHostAPI + 1770210

          102 com.adobe.ape.engine           0x0705ade0 APXGetHostAPI + 1492528

          103 com.adobe.ape.engine           0x0709dc4a APXGetHostAPI + 1766554

          104 com.adobe.ape.engine           0x0733523b APXGetHostAPI + 4483723

          105 com.adobe.ape.engine           0x073358b4 APXGetHostAPI + 4485380

          106 com.adobe.ape.engine           0x07389888 SWFLPlayer_Initialize + 9960

          107 com.apple.CoreFoundation       0x9be2fd1f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15

          108 com.apple.CoreFoundation       0x9be217ad __CFRunLoopDoSources0 + 253

          109 com.apple.CoreFoundation       0x9be20ce2 __CFRunLoopRun + 994

          110 com.apple.CoreFoundation       0x9be20696 CFRunLoopRunSpecific + 390

          111 com.apple.CoreFoundation       0x9be204fb CFRunLoopRunInMode + 123

          112 com.apple.HIToolbox           0x90938178 RunCurrentEventLoopInMode + 262

          113 com.apple.HIToolbox           0x90937eb1 ReceiveNextEventCommon + 494

          114 com.apple.HIToolbox           0x90937cac _BlockUntilNextEventMatchingListInModeWithFilter + 99

          115 com.apple.AppKit               0x98a74f59 _DPSNextEvent + 734

          116 com.apple.AppKit               0x98a747a1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186

          117 com.apple.AppKit               0x98a66f6c -[NSApplication run] + 907

          118 com.apple.AppKit               0x98a504d0 NSApplicationMain + 2082

          119 com.adobe.PDApp               0x000065b4 0x1000 + 21940

          120 com.adobe.PDApp               0x00002355 0x1000 + 4949

           

           

          Thread 1:: Dispatch queue: com.apple.libdispatch-manager

          0   libsystem_kernel.dylib         0x9b6cd8d2 kevent64 + 10

          1   libdispatch.dylib             0x9067573f _dispatch_mgr_invoke + 245

          2   libdispatch.dylib             0x906753a2 _dispatch_mgr_thread + 52

           

           

          Thread 2:

          0   libsystem_kernel.dylib         0x9b6cc516 __psynch_cvwait + 10

          1   libsystem_pthread.dylib       0x94dc8b06 _pthread_cond_wait + 726

          2   libsystem_pthread.dylib       0x94dcc1d1 pthread_cond_wait$UNIX2003 + 71

          3   com.adobe.ape.engine           0x0717189f APXGetHostAPI + 2633967

          4   com.adobe.ape.engine           0x06f02d9f APXGetHostAPI + 83439

          5   com.adobe.ape.engine           0x0717198e APXGetHostAPI + 2634206

          6   com.adobe.ape.engine           0x071719f7 APXGetHostAPI + 2634311

          7   com.adobe.ape.engine           0x07171b16 APXGetHostAPI + 2634598

          8   libsystem_pthread.dylib       0x94dc7ecf _pthread_body + 138

          9   libsystem_pthread.dylib       0x94dc7e45 _pthread_start + 162

          10  libsystem_pthread.dylib       0x94dc5f0e thread_start + 34

           

           

          Thread 3:

          0   libsystem_kernel.dylib         0x9b6cc516 __psynch_cvwait + 10

          1   libsystem_pthread.dylib       0x94dc8b06 _pthread_cond_wait + 726

          2   libsystem_pthread.dylib       0x94dcc1d1 pthread_cond_wait$UNIX2003 + 71

          3   com.adobe.ape.engine           0x0717189f APXGetHostAPI + 2633967

          4   com.adobe.ape.engine           0x06f02d9f APXGetHostAPI + 83439

          5   com.adobe.ape.engine           0x0717198e APXGetHostAPI + 2634206

          6   com.adobe.ape.engine           0x071719f7 APXGetHostAPI + 2634311

          7   com.adobe.ape.engine           0x07171b16 APXGetHostAPI + 2634598

          8   libsystem_pthread.dylib       0x94dc7ecf _pthread_body + 138

          9   libsystem_pthread.dylib       0x94dc7e45 _pthread_start + 162

          10  libsystem_pthread.dylib       0x94dc5f0e thread_start + 34

           

           

          Thread 4:

          0   libsystem_kernel.dylib         0x9b6cc516 __psynch_cvwait + 10

          1   libsystem_pthread.dylib       0x94dc8b06 _pthread_cond_wait + 726

          2   libsystem_pthread.dylib       0x94dcc1d1 pthread_cond_wait$UNIX2003 + 71

          3   com.adobe.ape.engine           0x0717189f APXGetHostAPI + 2633967

          4   com.adobe.ape.engine           0x06f02d9f APXGetHostAPI + 83439

          5   com.adobe.ape.engine           0x0717198e APXGetHostAPI + 2634206

          6   com.adobe.ape.engine           0x071719f7 APXGetHostAPI + 2634311

          7   com.adobe.ape.engine           0x07171b16 APXGetHostAPI + 2634598

          8   libsystem_pthread.dylib       0x94dc7ecf _pthread_body + 138

          9   libsystem_pthread.dylib       0x94dc7e45 _pthread_start + 162

          10  libsystem_pthread.dylib       0x94dc5f0e thread_start + 34

           

           

          Thread 5:

          0   libsystem_kernel.dylib         0x9b6cc516 __psynch_cvwait + 10

          1   libsystem_pthread.dylib       0x94dc8b06 _pthread_cond_wait + 726

          2   libsystem_pthread.dylib       0x94dcc1d1 pthread_cond_wait$UNIX2003 + 71

          3   com.adobe.ape.engine           0x0717189f APXGetHostAPI + 2633967

          4   com.adobe.ape.engine           0x06f02d9f APXGetHostAPI + 83439

          5   com.adobe.ape.engine           0x0717198e APXGetHostAPI + 2634206

          6   com.adobe.ape.engine           0x071719f7 APXGetHostAPI + 2634311

          7   com.adobe.ape.engine           0x07171b16 APXGetHostAPI + 2634598

          8   libsystem_pthread.dylib       0x94dc7ecf _pthread_body + 138

          9   libsystem_pthread.dylib       0x94dc7e45 _pthread_start + 162

          10  libsystem_pthread.dylib       0x94dc5f0e thread_start + 34

           

           

          Thread 6:

          0   libsystem_kernel.dylib         0x9b6cc516 __psynch_cvwait + 10

          1   libsystem_pthread.dylib       0x94dc8b7a _pthread_cond_wait + 842

          2   libsystem_pthread.dylib       0x94dc8d9d pthread_cond_timedwait_relative_np + 47

          3   com.adobe.ape.engine           0x07171867 APXGetHostAPI + 2633911

          4   com.adobe.ape.engine           0x0718aa5e APXGetHostAPI + 2736814

          5   com.adobe.ape.engine           0x0717198e APXGetHostAPI + 2634206

          6   com.adobe.ape.engine           0x071719f7 APXGetHostAPI + 2634311

          7   com.adobe.ape.engine           0x07171b16 APXGetHostAPI + 2634598

          8   libsystem_pthread.dylib       0x94dc7ecf _pthread_body + 138

          9   libsystem_pthread.dylib       0x94dc7e45 _pthread_start + 162

          10  libsystem_pthread.dylib       0x94dc5f0e thread_start + 34

           

           

          Thread 7:

          0   libsystem_kernel.dylib         0x9b6cc516 __psynch_cvwait + 10

          1   libsystem_pthread.dylib       0x94dc8b7a _pthread_cond_wait + 842

          2   libsystem_pthread.dylib       0x94dc8d9d pthread_cond_timedwait_relative_np + 47

          3   com.adobe.ape.engine           0x07171867 APXGetHostAPI + 2633911

          4   com.adobe.ape.engine           0x07300028 APXGetHostAPI + 4266104

          5   com.adobe.ape.engine           0x0717198e APXGetHostAPI + 2634206

          6   com.adobe.ape.engine           0x071719f7 APXGetHostAPI + 2634311

          7   com.adobe.ape.engine           0x07171b16 APXGetHostAPI + 2634598

          8   libsystem_pthread.dylib       0x94dc7ecf _pthread_body + 138

          9   libsystem_pthread.dylib       0x94dc7e45 _pthread_start + 162

          10  libsystem_pthread.dylib       0x94dc5f0e thread_start + 34

           

           

          Thread 8:

          0   libsystem_kernel.dylib         0x9b6c6a2e mach_msg_trap + 10

          1   libsystem_kernel.dylib         0x9b6c5ad0 mach_msg + 68

          2   com.apple.CoreFoundation       0x9be21ae6 __CFRunLoopServiceMachPort + 214

          3   com.apple.CoreFoundation       0x9be20ef9 __CFRunLoopRun + 1529

          4   com.apple.CoreFoundation       0x9be20696 CFRunLoopRunSpecific + 390

          5   com.apple.CoreFoundation       0x9be204fb CFRunLoopRunInMode + 123

          6   com.apple.AppKit               0x98be8874 _NSEventThread + 283

          7   libsystem_pthread.dylib       0x94dc7ecf _pthread_body + 138

          8   libsystem_pthread.dylib       0x94dc7e45 _pthread_start + 162

          9   libsystem_pthread.dylib       0x94dc5f0e thread_start + 34

           

           

          Thread 9:: com.apple.NSURLConnectionLoader

          0   libsystem_kernel.dylib         0x9b6c6a2e mach_msg_trap + 10

          1   libsystem_kernel.dylib         0x9b6c5ad0 mach_msg + 68

          2   com.apple.CoreFoundation       0x9be21ae6 __CFRunLoopServiceMachPort + 214

          3   com.apple.CoreFoundation       0x9be20ef9 __CFRunLoopRun + 1529

          4   com.apple.CoreFoundation       0x9be20696 CFRunLoopRunSpecific + 390

          5   com.apple.CoreFoundation       0x9be204fb CFRunLoopRunInMode + 123

          6   com.apple.CFNetwork           0x9ae2fa5f +[NSURLConnection(Loader) _resourceLoadLoop:] + 717

          7   com.apple.Foundation           0x932afdcf -[NSThread main] + 45

          8   com.apple.Foundation           0x932afd21 __NSThread__main__ + 1538

          9   libsystem_pthread.dylib       0x94dc7ecf _pthread_body + 138

          10  libsystem_pthread.dylib       0x94dc7e45 _pthread_start + 162

          11  libsystem_pthread.dylib       0x94dc5f0e thread_start + 34

           

           

          Thread 10:

          0   libsystem_kernel.dylib         0x9b6cce6e __workq_kernreturn + 10

          1   libsystem_pthread.dylib       0x94dc836d _pthread_wqthread + 939

          2   libsystem_pthread.dylib       0x94dc5eea start_wqthread + 30

           

           

          Thread 11:: com.apple.CFSocket.private

          0   libsystem_kernel.dylib         0x9b6cc852 __select + 10

          1   com.apple.CoreFoundation       0x9be7063a __CFSocketManager + 906

          2   libsystem_pthread.dylib       0x94dc7ecf _pthread_body + 138

          3   libsystem_pthread.dylib       0x94dc7e45 _pthread_start + 162

          4   libsystem_pthread.dylib       0x94dc5f0e thread_start + 34

           

           

          Thread 12:

          0   libsystem_kernel.dylib         0x9b6cce6e __workq_kernreturn + 10

          1   libsystem_pthread.dylib       0x94dc836d _pthread_wqthread + 939

          2   libsystem_pthread.dylib       0x94dc5eea start_wqthread + 30

           

           

          Thread 13:

          0   libsystem_kernel.dylib         0x9b6cce6e __workq_kernreturn + 10

          1   libsystem_pthread.dylib       0x94dc836d _pthread_wqthread + 939

          2   libsystem_pthread.dylib       0x94dc5eea start_wqthread + 30

           

           

          Thread 14:

          0   libsystem_kernel.dylib         0x9b6cce6e __workq_kernreturn + 10

          1   libsystem_pthread.dylib       0x94dc836d _pthread_wqthread + 939

          2   libsystem_pthread.dylib       0x94dc5eea start_wqthread + 30

           

           

          Thread 0 crashed with X86 Thread State (32-bit):

            eax: 0x00000000  ebx: 0x004944d0  ecx: 0x004d77c0  edx: 0x0009dae0

            edi: 0x10a1f938  esi: 0xbfffb050  ebp: 0xbfffb218  esp: 0xbfffb000

             ss: 0x00000023  efl: 0x00010282  eip: 0x108599a6   cs: 0x0000001b

             ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

            cr2: 0x00000004

           

          Logical CPU:     0

          Error Code:      0x00000004

          Trap Number:     14

           

           

           

           

          Binary Images:

              0x1000 -    0xa2feb +com.adobe.PDApp (8.0.0.160 - 8.0.0.160) <45FF831B-49C9-388E-A68D-BB6CDB09D008> /Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDApp

             0xb4000 -    0xbbffb +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <97387687-C9B4-76C5-FD95-8D4419271592> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape

          0x5138000 -  0x517affb  com.apple.CloudDocs (1.0 - 280.1) <F6C93464-F452-334C-BC49-87A0C0143A8C> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs

          0x520b000 -  0x5326fef +AdobePIM.dylib (8.0.0.160 - 8.0.0.160) <38C7CE8F-F569-3C52-861F-A28C156BB7FE> /Library/Application Support/Adobe/*/AdobePIM.dylib

          0x533b000 -  0x53bcff7  com.apple.xquery (1.3.1 - 30) <6B4EF9B6-DF7B-3A1A-8C60-2419453F0BFE> /System/Library/PrivateFrameworks/XQuery.framework/XQuery

          0x53e3000 -  0x540cfff +LWA_UI.dylib (8.0.0.160 - 8.0.0.160) <4749137C-0313-3C95-85F5-A9B0D33B51AE> /Library/Application Support/Adobe/*/LWA_UI.dylib

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          0x9a5de000 - 0x9a604ffb  libxpc.dylib (559.1.22) <CB6B442F-8BE4-37B6-9A00-4753BC1C368C> /usr/lib/system/libxpc.dylib

          0x9a605000 - 0x9a628ffb  com.apple.framework.Apple80211 (10.0 - 1000.57.3) <73620B5D-1E69-37DE-B186-AE9E8E7834D8> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

          0x9a629000 - 0x9a91bffb  com.apple.CoreImage (10.0.33) <75B23F45-8D99-3521-89AE-AF2AF4487096> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage

          0x9a91c000 - 0x9a933ff3  libLinearAlgebra.dylib (1128) <B20FAAAA-1C76-3B20-B100-5FC90F7FE023> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLinearAlgebra.dylib

          0x9a934000 - 0x9a941ff7  libbz2.1.0.dylib (36) <6BC7B049-8F03-3217-9840-B1804CCBF742> /usr/lib/libbz2.1.0.dylib

          0x9a942000 - 0x9a945fff  libextension.dylib (55) <E191881E-EAFD-3FD4-A8C1-7620DDC6F125> /usr/lib/libextension.dylib

          0x9a946000 - 0x9aa46ff7  com.apple.LaunchServices (644.10 - 644.10) <9A64517C-7DAE-3247-AD6E-FD3FB49A54D8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices

          0x9aa47000 - 0x9aa9afff  libstdc++.6.dylib (104.1) <D0EB2C99-5939-3ABA-9C18-D9AD75CE23A1> /usr/lib/libstdc++.6.dylib

          0x9aa9b000 - 0x9aa9fffb  com.apple.TCC (1.0 - 1) <BFA66EA1-2839-3648-80F6-96AE136A6838> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

          0x9aaa0000 - 0x9ab0cffb  com.apple.datadetectorscore (6.0 - 396.1) <77C29022-34D1-3556-95F6-FDBE4576CAF9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e

          0x9ab0d000 - 0x9ab0ffff  libsystem_coreservices.dylib (9) <20E66A47-8D67-344A-A393-73926F0E5FB2> /usr/lib/system/libsystem_coreservices.dylib

          0x9ab10000 - 0x9ab22ff7  libsasl2.2.dylib (193) <B5813595-A89D-39D4-BB06-F6013D3BD98C> /usr/lib/libsasl2.2.dylib

          0x9ab23000 - 0x9ab2afff  com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <5D268178-3812-3777-92A6-D7D3395405B8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition

          0x9ab2b000 - 0x9ab6afff  com.apple.NavigationServices (3.8 - 215.1) <46D8B66D-CB59-36F5-BD26-FD8309337BB3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices

          0x9ab6b000 - 0x9ab6cfff  libSystem.B.dylib (1213) <77FA0B3F-4412-31F6-A798-21D068AE16C3> /usr/lib/libSystem.B.dylib

          0x9ab6d000 - 0x9ab7aff7  com.apple.speech.synthesis.framework (5.2.6 - 5.2.6) <DD10F01B-45E7-31A0-A19B-2AEEB689C6C4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis

          0x9ab7b000 - 0x9abd1fff  libc++.1.dylib (120) <D8DE4962-66CD-3491-904E-9291EEE5E570> /usr/lib/libc++.1.dylib

          0x9abd2000 - 0x9ac7aff7  com.apple.CoreMedia (1.0 - 1562.19) <ECB3338A-318A-3612-BBC1-11E0E99DB595> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

          0x9ac7b000 - 0x9ac85ffb  com.apple.audio.SoundManager (4.2 - 4.2) <4312D0A7-4B6F-3A1E-9A47-24C6E8C65E51> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound

          0x9ac86000 - 0x9ac86fff  libOpenScriptingUtil.dylib (162) <9872C464-DF90-37C2-9871-8A3F53C615EC> /usr/lib/libOpenScriptingUtil.dylib

          0x9ac87000 - 0x9ac88fff  libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib

          0x9ac89000 - 0x9ad7fff7  libxml2.2.dylib (26) <2F37833C-4D55-3A09-9A0C-5904E8B6892A> /usr/lib/libxml2.2.dylib

          0x9ad80000 - 0x9ad84fff  com.apple.CommonPanels (1.2.6 - 96) <955375E6-2416-38E1-AFC6-477827119329> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels

          0x9ad85000 - 0x9af89ff3  com.apple.CFNetwork (720.0.9 - 720.0.9) <7CDEA161-4DDC-381D-A2EF-B5F7B2154B8A> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

          0x9af8a000 - 0x9af8afff  libunc.dylib (29) <CE960997-9D4A-3848-BAC7-B2255E6765FD> /usr/lib/system/libunc.dylib

          0x9af8b000 - 0x9af99ff3  libxar.1.dylib (254) <D7C4FDEB-61AA-3FC1-8B7B-0AE3A3A64492> /usr/lib/libxar.1.dylib

          0x9af9a000 - 0x9aff7ff3  com.apple.print.framework.PrintCore (10.0 - 451) <2563665B-7B7F-3B8A-83B1-E5AC8D389909> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore

          0x9aff8000 - 0x9affcfff  libCoreVMClient.dylib (79) <85CBF1F3-3CE1-304F-88DF-15608C9A2367> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

          0x9affd000 - 0x9b071fff  com.apple.Heimdal (4.0 - 2.0) <5D2BE254-CFCD-3A15-9A89-1CBBDE0FF265> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

          0x9b072000 - 0x9b4adfeb  com.apple.vImage (8.0 - 8.0) <56F6B317-9D70-3DC5-9868-BB6D7CB6E55D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage

          0x9b4ae000 - 0x9b4eefff  libauto.dylib (186) <1609D0F9-6E3A-3C67-87EF-BB0BD93EDAC9> /usr/lib/libauto.dylib

          0x9b4ef000 - 0x9b518fff  libRIP.A.dylib (772) <0B645C55-5450-320B-BF84-408B66A29364> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

          0x9b519000 - 0x9b534ff3  com.apple.openscripting (1.4 - 162) <EB1D1BA6-C0B0-3D3B-AE54-676324FFF3E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting

          0x9b535000 - 0x9b535fff  liblaunch.dylib (559.1.22) <2FDDB7A5-C022-3C40-A263-1DC74F0B446D> /usr/lib/system/liblaunch.dylib

          0x9b536000 - 0x9b559fff  libJPEG.dylib (1231) <33D03A5B-CED8-3FDC-8892-723DD6E423FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

          0x9b55a000 - 0x9b586fff  com.apple.ChunkingLibrary (2.1 - 163.1) <2B0CBB85-EF91-351A-8750-A185996E4CDB> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary

          0x9b587000 - 0x9b58fffb  com.apple.NetFS (6.0 - 4.0) <141BFE7E-634E-32A0-8EC9-0A1A4DFEA7D9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

          0x9b590000 - 0x9b590fff  com.apple.audio.units.AudioUnit (1.12 - 1.12) <64ED443E-25D5-3A2C-A028-0D0C7FAF57C6> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

          0x9b591000 - 0x9b5f5ff7  com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE

          0x9b5f6000 - 0x9b629fe3  libsystem_m.dylib (3086.1) <951F633F-57B7-398B-912F-F6ED4DB1C597> /usr/lib/system/libsystem_m.dylib

          0x9b62a000 - 0x9b6a0fff  com.apple.securityfoundation (6.0 - 55126) <64E4CE02-8BE6-3408-99A5-23E5CF7545BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation

          0x9b6a1000 - 0x9b6b2ff3  libsystem_coretls.dylib (35.1.2) <87AE2CBB-A397-3392-A152-02AEA6D194D6> /usr/lib/system/libsystem_coretls.dylib

          0x9b6b3000 - 0x9b6d2fff  libsystem_kernel.dylib (2782.1.97) <9F86CA37-93FC-31F0-8ACC-53D244AF9EC2> /usr/lib/system/libsystem_kernel.dylib

          0x9b6d3000 - 0x9b733fff  com.apple.AppleVAFramework (5.0.31 - 5.0.31) <1844FC5A-83E0-3031-B68B-9F36197AAACB> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

          0x9b734000 - 0x9b84aff3  com.apple.desktopservices (1.9 - 1.9) <01A07F2E-9F9A-3847-AB11-C550827B3778> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv

          0x9b84b000 - 0x9b8a4ffb  libAVFAudio.dylib (118.3) <65762748-F772-3959-8D14-197AFB778132> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAudio.dylib

          0x9b8a5000 - 0x9b8abff3  libsystem_platform.dylib (63) <509993B7-3F26-3360-B899-0BBB15152516> /usr/lib/system/libsystem_platform.dylib

          0x9b8ac000 - 0x9b8b1ff7  libmacho.dylib (862) <48DE74F8-09E3-344F-A82F-665083A3BF8F> /usr/lib/system/libmacho.dylib

          0x9b8b2000 - 0x9b8e1ff7  com.apple.DictionaryServices (1.2 - 229) <1F5C35C7-67AA-30A0-A366-EB4B361152A3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices

          0x9b8e2000 - 0x9b910ff7  libarchive.2.dylib (30) <8758D35F-ADF8-30F6-8EB2-9B852876EAC8> /usr/lib/libarchive.2.dylib

          0x9b911000 - 0x9ba02ffb  libiconv.2.dylib (42) <4AF77F10-0BEC-3BE0-99DF-C5170EDB316B> /usr/lib/libiconv.2.dylib

          0x9ba03000 - 0x9ba05ffb  libCGXType.A.dylib (772) <9F0C0190-2E25-361D-9713-33C3DDADE8F3> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib

          0x9ba06000 - 0x9bb0aff7  libJP2.dylib (1231) <77B25D2E-F9DE-3565-894A-970DE207B0EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

          0x9bb0b000 - 0x9bd90fff  com.apple.QuickTime (7.7.3 - 2890) <34289D2B-07CC-3D12-8F32-6F97D96DEE81> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

          0x9bd91000 - 0x9bda8fff  libsystem_asl.dylib (267) <85BD88AD-618E-3325-AC31-10DBAB8E9AF3> /usr/lib/system/libsystem_asl.dylib

          0x9bda9000 - 0x9c15cfff  com.apple.CoreFoundation (6.9 - 1151.16) <2F4FE1E8-D09B-3C62-B884-7A41111F4FBB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

          0x9c15d000 - 0x9c249fe7  libvMisc.dylib (512) <56B7DE45-36B1-32BE-B823-DB14F315EEB9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib

          0x9c24a000 - 0x9c284fff  com.apple.LDAPFramework (2.4.28 - 194.5) <AB471BFC-FDB3-347E-ABC0-BB7836662278> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

          0x9c33f000 - 0x9c340fff  libsystem_blocks.dylib (65) <5D98F022-E863-31D4-8ADE-D53B2AE0D331> /usr/lib/system/libsystem_blocks.dylib

          0xba900000 - 0xba91dfff  libJapaneseConverter.dylib (64) <6A2CDFEE-AC63-3F71-AADF-D9B0072EF5D9> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

          0xbab00000 - 0xbab22fff  libKoreanConverter.dylib (64) <4638960C-099E-3E8B-8BB3-1209364A6E07> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

           

           

          External Modification Summary:

            Calls made by other processes targeting this process:

              task_for_pid: 1

              thread_create: 0

              thread_set_state: 0

            Calls made by this process:

              task_for_pid: 0

              thread_create: 0

              thread_set_state: 0

            Calls made by all processes on this machine:

              task_for_pid: 5214

              thread_create: 0

              thread_set_state: 0

           

           

          VM Region Summary:

          ReadOnly portion of Libraries: Total=225.4M resident=57.3M(25%) swapped_out_or_unallocated=168.1M(75%)

          Writable regions: Total=244.4M written=61.6M(25%) resident=90.4M(37%) swapped_out=20K(0%) unallocated=154.0M(63%)

           

          REGION TYPE                      VIRTUAL

          ===========                      =======

          ATS (font support)                 87.8M

          CG backing stores                  1636K

          CG image                             12K

          CG shared images                    272K

          CoreServices                       1508K

          CoreUI image data                    68K

          Image IO                            660K

          JS JIT generated code              1500K

          JS VM register file                2080K

          Kernel Alloc Once                     4K

          MALLOC                             69.0M

          MALLOC (admin)                       48K

          Memory Tag 240                     40.0M

          Memory Tag 242                       12K

          Memory Tag 249                      156K

          OpenCL                               16K

          Stack                              70.7M

          VM_ALLOCATE                        26.6M

          VM_ALLOCATE (reserved)             2568K        reserved VM address space (unallocated)

          __DATA                             10.6M

          __IMAGE                             528K

          __LINKEDIT                         47.6M

          __OBJC                             3496K

          __TEXT                            177.8M

          __UNICODE                           544K

          mapped file                       190.8M

          shared memory                         4K

          ===========                      =======

          TOTAL                             735.6M

          TOTAL, minus reserved VM space    733.1M

           

           

           

          Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44

          Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

          Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343235533641465236412D50422020

          Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343235533641465236412D50422020

          AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.8)

          Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports

          Network Service: Wi-Fi, AirPort, en1

          Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB

          Serial ATA Device: HL-DT-ST DVDRW  GS41N

          USB Device: Hub

          USB Device: FaceTime HD Camera (Built-in)

          USB Device: Hub

          USB Device: Hub

          USB Device: BRCM20702 Hub

          USB Device: Bluetooth USB Host Controller

          USB Device: Apple Internal Keyboard / Trackpad

          USB Device: IR Receiver

          Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

          • 3. Re: I just purchased Lightroom 6 for my Mac. I installed it and when I bring it up, it automatically "quits unexpectedly." I'm so frustrated! Please please please help!
            Mrinmay Majhi Adobe Employee

            Hi Jordan,

             

            Please provide full permissions(Read & Write) to Everyone to Adobe folders in the mentioned locations.

             

            /Library/Application Support/Adobe

            ~/Library/Application Support/Adobe

             

            You can also repair disk permissions.

            https://helpx.adobe.com/x-productkb/global/repair-disk-permissions-running-disk.html

             

            Restart the computer and relaunch Lightroom.

             

            If you still face the same issue, restart the computer in Safe boot and check Lightroom.

             

             

            ~Mrinmay

            1 person found this helpful
            • 4. Re: I just purchased Lightroom 6 for my Mac. I installed it and when I bring it up, it automatically "quits unexpectedly." I'm so frustrated! Please please please help!
              jordans65316523 Level 1

              I am so thankful for you trying to help! However, I am confused. I am not very good when it comes to stuff like this! For the repair disk permissions, I am confused when it says:

              •  

                Select the volume in the left pane for which you want to repair permissions.

                 

              •  

                Click the First Aid tab.

                 

              •  

                Select the volume to which you want to install the Adobe application, and then click Repair Disk Permissions.

                 

                Which "volume" should I select? Sorry to sound so silly, just don't want to do anything wrong!