10 Replies Latest reply on Jun 30, 2015 8:46 PM by nitikamangla

    cannot generate robohelp because CBT problem



      I have a problem when generating Robohelp. Everytime i run the HTML generator. They always hank and show error message like below:


      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: RoboHTML.exe

        Application Version:

        Application Timestamp: 54c7aa34

        Fault Module Name: BuildTagExpr.dll

        Fault Module Version:

        Fault Module Timestamp: 54c7a5ac

        Exception Code: c0000005

        Exception Offset: 000178ba

        OS Version: 6.1.7600.

        Locale ID: 1033

        Additional Information 1: 0a9e

        Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

        Additional Information 3: 0a9e

        Additional Information 4: 0a9e372d3b4ad19135b953a78882e789



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      Please help.