7 Replies Latest reply on Jun 23, 2015 8:25 AM by F. McLion

    Does Lightroom 5.7.1 support Canon 5Ds - I can't get it to recognize my CR2 files

    Deremer Studios

      Super frustrated with Adobe right now and could use some help.  Has anyone successfully used Adobe Lightroom V5.7.1 to work with Canon 5Ds RAW files?  I have updated to the latest Adobe Camera Raw, rebooted my computer, but still receive the error: "The files are not recognized by the raw format support in Lightroom"  - These photos are time sensitive and there is no way for me to contact customer support or chat.  It's driving me crazy!  Adobe really needs better customer service...