0 Replies Latest reply on Jun 23, 2015 10:07 AM by KSpellman

    I recently bought a new Windows-based computer and downloaded the newest edition of ADE.  No problems for a few weeks.  The last time I downloaded a book (file) to my Nook, I was told it could not be opened because it had been returned (it hadn't).  I tri

    KSpellman Level 1

      I recently bought a new Windows-based computer (with Windows 7) and downloaded the newest edition of ADE.  No problems for a few weeks.  The last time I downloaded a book (file) to my Nook, I was told it could not be opened because it had been returned (it hadn't).  I tried reinstalling ADE and I was going to return the book to the Library and start over.  Then I was told the item couldn't be returned because I needed to authorize the computer.  When I tried authorizing, I got the message that it is already authorized.  I don't know what to try next.  Please advise.