1 Reply Latest reply on Jun 23, 2015 7:44 PM by Rajashree Bhattacharya

    Problems using my Creative Cloud account; say I need to purchase a plan, that I already have...


      I have the photography plan at 9.99$ a month but every time I want to use Lightroom CC it keeps saying my trial has expired and need to purchase. Even if I've already been paying my monthly plan, I follow instructions to purchase but get the message that I already own the plan. So I keep going around and around in a never ending loop. Any one knows how to solve the situation?