1 Reply Latest reply on Jun 24, 2015 1:30 AM by neeeilhoman

    Crash when open ID CC 2015 after install the update at 17 Jun 2015

    neeeilhoman

      Help!

       

      ERROR:

      Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign.

        • 1. Re: Crash when open ID CC 2015 after install the update at 17 Jun 2015
          neeeilhoman Level 1

          I got an answer:

           

          Try to give permissions to Adobe Indesign Folders

          Step 1:

          In the Finder, choose Go > Go To Folder.

          Step 2:

          In the Go To Folder dialog and type

          ~/Library

          Click Go.

          Step 3:

          Open the Caches Folder > Open the InDesign folder > select Version 9.0 and Right Click to select Get Info

            • Unlock the Security lock in the bottom right hand corner

            • Under Sharing and Permissions, Click the “+” to add User (yourself) will display under Name

            • Under Privilege it will say Read Only, change this to Read & Write

            • Then select the Settings Icon (cogwheel) and Select Apply to Enclosed Items

          Step 4:

          Open the Preferences Folder > Open the InDesign folder > select Version 9.0 and Right Click to select Get Info

            • Unlock the Security lock in the bottom right hand corner

            • Under Sharing and Permissions, Click the “+” to add User (yourself) will display under Name

            • Under Privilege it will say Read Only, change this to Read & Write

            • Then select the Settings Icon (cogwheel) and Select Apply to Enclosed Items

           

           

          I changed version 11 folder for step 3 & 4 instead of others, then it works.