hope someone can help: our reseller messed up our license renewal and instead added 2 additional licenses. The issue I have is that because the old team licenses have been unassigned, I will need to re-assign them: 1) how can I find out who was assigned 2) will it have an impact on the products used if I assign licenses to the wrong staff?
I can see that as of now in your account we have 2 un-assigned seats and 2 cancelled seats. SO you can go ahead and assign those two seats to the users who wants to use the product.
Moving to your second question , new seats assigning will not impact the products at all.
Try assigning the seats and let us if that works for you .
Thank you Maansee!
I have re-assigned the licenses successfully now: my only worry was that the downloaded apps would stop working when re-assigning the license, but no all is good.