we updated cc2015 and when we try opening the program we keep getting the following message: A problem cause the program to stop working
windows will close and try to find a solution, I'm using windows 7.
reset your preferences -
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm